Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

GABRIELA RODRIGUEZ

Miami,FL

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

6
6
years of professional experience

Work History

Assistant Manager

LACQUE HOUSE
01.2023 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Hostess & Bartender

FIOLA
02.2022 - 12.2023
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.

Customer Service Representative

UNIQUE AESTHETIC CALL CENTER
01.2021 - 02.2022
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
  • Implemented systems and procedures to increase sales.

Sales Associate

LANE BRYANT
01.2018 - 03.2020
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Education

Business

Miami Dade College

High School Diploma -

Green Springs High School

Skills

  • Flexible & Adaptable
  • Clerical
  • Time management
  • Good telephone etiquette
  • Ability to multitask
  • Training & Development
  • Customer Service
  • Collaboration
  • Computer Proficiency
  • Interpersonal Communication
  • Adaptability
  • Planning & Coordination

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Assistant Manager

LACQUE HOUSE
01.2023 - Current

Hostess & Bartender

FIOLA
02.2022 - 12.2023

Customer Service Representative

UNIQUE AESTHETIC CALL CENTER
01.2021 - 02.2022

Sales Associate

LANE BRYANT
01.2018 - 03.2020

Business

Miami Dade College

High School Diploma -

Green Springs High School

Similar Profiles

CREATE PROFILE
GABRIELA RODRIGUEZ