Nathan Towe
CANDLER,NC
Summary
Hi, my name is Nathan Towe. I'm currently working at Aeropostale at the Asheville Outlets as the assistant manager. I'm a seasoned assistant manager with comprehensive knowledge in team leadership, project management, and operational procedures. Strong ability to lead diverse teams, handle multiple tasks simultaneously, and deliver high-quality customer service. Successful track record of improving efficiency, increasing productivity, and driving customer satisfaction in previous roles. Possess strong interpersonal skills, problem-solving abilities, and decision-making prowess that drive business success.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Aeropostale
Asheville, NC
08.2022 - Current
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Ensured compliance with safety regulations and company policies.
- Maintained up-to-date knowledge of company products and services.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Collaborated with management on developing strategic plans for achieving business goals.
- Communicated regularly with customers to gain insights into their needs.
- Delegated daily tasks to team members to optimize group productivity.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Completed inventory audits to identify losses and project demand.
- Plan and executed monthly floor sets.
- Planned, prepped, and ran our yearly inventory.
- Took care of all of our technical needs for the store.
Manager / Product and Operations Specialist
Old Navy
Asheville, North Carolina
08.2018 - Current
- Driving sales, ONC credit cards, and Navyist enrollments
- I make sure all the associates know what their assignments are for the day, and set individual goals for them
- I'm in charge of the shipment team and signage for the store
- I make sure that every customer I assist has an excellent shopping experience
- I often get great compliments from customers after I assist them
- I often assist with merchandising in our store
- They usually assign me to the mens department and I always get compliments from my GM and AGM once I'm done
- I'm usually the top manager for credit cards and Navyist enrollments
- Open and close store
- I also check for mistakes for associate time punches, meal compliance to make sure associates clocked out for their breaks, and submit payroll
- I have an excellent eye when it comes to recovery, and it usually doesn't take me very long to recover the floor
- I'm always willing to learn more and grow within a company
Assistant Manager
Tommy Hilfiger
Asheville , NC
05.2021 - 08.2022
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Ensured compliance with safety regulations and company policies.
- Maintained up-to-date knowledge of company products and services.
- Delegated daily tasks to team members to optimize group productivity.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Plan and execute monthly floor sets.
Education
Associate - Arts
Asheville Buncombe Community College
Asheville, North Carolina05.2017
Skills
- Merchandising
- Quick learner
- Sales
- Teamwork
- Good listening skills
- Customer service
- Flexible & Adaptable
- Conflict resolution
- Inventory control
- Signage and shipment
- Recovery
Languages
English
Timeline
Assistant Manager
Aeropostale
08.2022 - Current
Assistant Manager
Tommy Hilfiger
05.2021 - 08.2022
Manager / Product and Operations Specialist
Old Navy
08.2018 - Current
Associate - Arts
Asheville Buncombe Community College
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