Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Gabriela Rodriguez

Roseville,CA

Summary

Personable and organized individual with knack for efficient office administration and team coordination. Possesses solid understanding of office software and administrative procedures, excelling in scheduling and document management. Dedicated to fostering productive work environment and improving office operations. Bilingual: English & Spanish

Overview

6
6
years of professional experience

Work History

Office Manager

Cooper Orthodontics
09.2023 - 01.2025
  • Oversaw three locations with a staff of eight
  • Reviewed flash reports, prepared bank deposits and posted daily revenues to stay on top of administrative demands.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
  • Effectively resolved patient concerns or complaints, maintaining excellent client relations and promoting ongoing customer loyalty.

Assistant Manager

LAQUE HOUSE
01.2022 - 09.2023
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Hostess, Bartender, & Server

FIOLA
01.2022 - 12.2022
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking
    inventory.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.

Customer Service Representative

Unique Aesthetic Call Center
01.2021 - 01.2022
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Held one-on-one meetings with sales team members to identify
    selling hurdles and offered insight into best remedy.
  • Implemented systems and procedures to increase sales.

Sales Associate

Lane Bryant
01.2019 - 01.2021
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Organized racks and shelves to maintain store visual appeal,
    engage customers, and promote specific merchandise
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Education

Business -

Miami Dade College
Miami, FL

High School Diploma -

Green Springs High School
Miami, FL
06.2020

Skills

  • Flexible & Adaptable
    Clerical
  • Time management
  • Good telephone etiquette
  • Ability to multitask
  • Training & Development
  • Customer Service
  • Collaboration
  • Computer Proficiency
  • Interpersonal Communication
  • Adaptability
  • Data entry
  • Planning & Coordination
  • Billing
  • Bookkeeping

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Office Manager

Cooper Orthodontics
09.2023 - 01.2025

Assistant Manager

LAQUE HOUSE
01.2022 - 09.2023

Hostess, Bartender, & Server

FIOLA
01.2022 - 12.2022

Customer Service Representative

Unique Aesthetic Call Center
01.2021 - 01.2022

Sales Associate

Lane Bryant
01.2019 - 01.2021

High School Diploma -

Green Springs High School

Business -

Miami Dade College

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Gabriela Rodriguez