Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
References
Timeline
Generic

Gabriela Ruiz

South San Francisco,CA

Summary

Skilled in developing and implementing youth programs, with focus on educational enrichment and personal development. Strengths lie in communication, leadership, and the ability to engage effectively with diverse groups of young individuals. Demonstrated success in creating inclusive environments that foster learning and growth. Previous work has positively impacted multiple community organizations by enhancing program effectiveness and participant engagement.

Overview

4
4
years of professional experience

Work History

Receptionist

Golden State Nissan
Colma , CA
11.2024 - Current
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
  • Compiled data from various sources into organized reports for management review.
  • Scheduled appointments for clients, customers, and other visitors.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
  • Ensured that all necessary forms were completed accurately prior to submitting them for processing.

Youth Program Leader

Boys And Girls Club Of The Peninsula
South San Francisco, CA
03.2024 - Current
  • Created lesson plans for various age groups based on learning objectives.
  • Supported youths' social, emotional, physical, and cognitive development.
  • Ensured compliance with safety protocols at all times while supervising the youth.
  • Monitored youth behavior and provided positive reinforcement.
  • Assisted youths in developing life skills such as problem solving, decision making, communication techniques.
  • Used active listening to collaborate and communicate with children, fellow personnel and parents.
  • Planned and implemented developmentally appropriate curriculum to meet needs of youth.

Key Holder

BootBarn
Colma , CA
12.2022 - 06.2024
  • Ensured store was opened and closed in a timely manner according to company policies.
  • Analyzed weekly reports on sales trends, labor costs, shrinkage rates to identify opportunities for improvement.
  • Participated in training sessions on topics such as customer service techniques and loss prevention strategies.
  • Reconciled daily sales receipts against cash drawer for accuracy.
  • Verified accuracy of register tills at beginning and end of shift.
  • Supervised employees by providing direction on tasks and expectations regarding customer service standards.
  • Developed schedules for associates based on needs of the business.
  • Managed key holder responsibilities such as opening and closing the store, setting alarms.
  • Collaborated with management to determine key tasks and delegate to staff members.
  • Trained and helped supervise staff to develop and maintain store revenue, team customer service skills and product knowledge.

Barista

antigua coffee shop
South San Francisco, CA
08.2021 - 02.2023
  • Organized workstations efficiently so that tasks could be completed quickly during peak hours.
  • Operated cash registers to process customer payments.
  • Trained new baristas on coffee-making techniques, customer service standards, and operational procedures.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Ground beans for espresso shots according to individual customer specifications.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.

Education

Phycology/ Early Child Development

San Mateo Community College
San Mateo, CA

Early Childhood Education

Skyline College
San Bruno, CA

Skills

  • Appointment scheduling
  • Critical thinking
  • Multitasking and prioritization
  • Front desk operations
  • Information protection
  • Communication skills
  • Problem solving
  • Active listening
  • Attention to detail
  • Lesson planning
  • Safety compliance
  • Curriculum implementation
  • Child development
  • Youth engagement

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Accomplishments

At BGCP I did receive 2 staff of the month awards and 2 staff of the quarter awards during the 2024-2025 academic school year

References

References available upon request.

Timeline

Receptionist

Golden State Nissan
11.2024 - Current

Youth Program Leader

Boys And Girls Club Of The Peninsula
03.2024 - Current

Key Holder

BootBarn
12.2022 - 06.2024

Barista

antigua coffee shop
08.2021 - 02.2023

Phycology/ Early Child Development

San Mateo Community College

Early Childhood Education

Skyline College

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