Gabriela Salgado Fernandez
Chicago,IL
Summary
Proactive and goal-oriented professional recognized for exceptional time management and problem-solving abilities. Reliable and adaptable, with a swift capacity to learn and implement new skills effectively. Committed to leveraging strengths to drive team success and foster organizational growth. Eager to contribute innovative solutions that enhance productivity and efficiency within a dynamic work environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Retail Associate
Forman Mills
Chicago, IL
08.2024 - Current
- Assigned to the Men's sales floor section, duties include: fixing and recovering merchandise, assisting customers, price checks, ticketing merchandise, markdowns, and answering the phone for inquiries regarding the Men's merchandise.
- Rearranging merchandise based on holidays and changing signs around the store.
- Assigned to do inventory, which involved scanning all merchandise in the store.
Retail Sales Representative
Metro by T-mobile
Cicero, IL
04.2023 - 04.2024
- Duties included processing different types of transactions through our RTPOS System such as payments, new and existing customer services.
- Troubleshooting customer’s phone and tablets either iOS or android.
- Receiving inventory shipment and uploaded inventory.
- Dealt with warranty and insurance claims.
- Informed and pitched current promotions available to all customers either in-person or through the phone.
Retail Associate
Dd’s Discounts
Cicero, IL
07.2020 - 04.2023
- Sales Floor: Interact with customers, organize merchandise, remove open/damaged merchandise, distribute new merchandise, rearrange merchandise, and remove anything that can cause harm to others.
- Stock: Helping to unload the truck, taking out merchandise from the boxes, organizing merchandise, and hard tagging items.
- Cash Office: Ensure all money is accounted for, report anything unusual to the manager, make deposits, assign till bags to registers, and placing money on registers.
- Special Projects: Complete cleaning routines which include disinfecting the entrance, registers, salesfloor, cash office, manager office, breakroom, bathroom, fitting room, and stockroom. Supplies included disinfecting wipes, window cleaner, and surface cleaner.
Youth Worker
After School Matters
Chicago, IL
12.2017 - 05.2018
- Involved in the Youth Technology Corps while attending high school. Efforts included installing software, checking Wi-Fi connections, conducting computer lab maintenance, updating iPad applications, replacing peripheral devices, and troubleshooting computers.
Education
Bachelor of Science - Computer Science
St. Augustine College
Chicago, IL05-2023
Skills
- Computer savvy in Microsoft Word, Google Docs, Google slides, PowerPoint, and Email
- Active Listening
- Customer Service (4 years)
- Operating Systems (Windows, MacOS)
- Adaptability
- Time Management
- Organization
- Reliability
Certification
- How to Build a Computer (2023) Alison – online course
- Basics of Computer Networking (2023) Alison – online course
- Introduction to Computer Hardware and Software (2023) Alison – online course
AWARDS
High school Spanish Honors Society, Illinois State Seal of Biliteracy, Youth Technology Corps Camp Program
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Retail Associate
Forman Mills
08.2024 - Current
Retail Sales Representative
Metro by T-mobile
04.2023 - 04.2024
Retail Associate
Dd’s Discounts
07.2020 - 04.2023
Youth Worker
After School Matters
12.2017 - 05.2018
Bachelor of Science - Computer Science
St. Augustine College