Nia Dearborne
Mansfield,Texas
Summary
Detail-oriented and people-focused professional with experience in retail customer service, administrative support, and confidential record management. Skilled in calendar coordination, communication, and supporting teams in fast-paced environments. Currently pursuing a B.A. in Psychology with a Business Administration minor.
Overview
10
10
years of professional experience
Work History
Retail Associate
H&M
Arlington, TX
08.2023 - Current
- Deliver exceptional customer service, enhancing overall customer satisfaction and loyalty
- Communicate product features and benefits, empowering customers to make informed purchasing decisions
- Assist in onboarding and training new sales associates, fostering understanding of company policies and best practices
Independent Contractor - Childcare
Self-employeed
DFW, TX
07.2016 - Current
- Provide dependable, professional in-home childcare for children of various ages
- Ensure safety, engagement, and adherence to daily routines for optimal child development
- Foster trust with families by consistently demonstrating reliability and discretion in caregiving
- Maintain communication with families while coordinating schedules and logistics for reliable care
- Build long-term trust with families by demonstrating reliability, discretion, and accountability in caregiving
Administrative Assistant/Assistant Youth Director
Grace Tabernacle Missionary Baptist Church
Forest Hill, TX
06.2022 - 08.2025
- Scheduled appointments and manage calendar for the Pastor
- Coordinated youth programming through effective communication and meticulous record-keeping
- Acted as liaison among vendors, staff, and volunteers for various ministries within the church
- Answered and transferred incoming calls to appropriate staff, ensuring prompt communication.
- Recorded and organized weekly church income in Excel, ensuring accuracy and confidentiality
Assistant Teacher/Floater
The Children’s Courtyard - Learning Care Group
Arlington, TX
03.2022 - 07.2023
- Assisted lead teachers in managing classrooms for infants through school-age children, enhancing overall classroom operations
- Supported lead teachers across classrooms serving infants through school-age children
- Coordinated with staff to facilitate seamless transitions and coverage, promoting a consistent learning environment
- Secured student records in compliance with privacy regulations
Education
Bachelor of Arts - Psychology, Business Administration
University of Texas At Arlington
Arlington, TX05-2026
Human Resource Associate Professional Certificate -
HR Certification Institute
CourseraSkills
- Customer service
- Employee training
- Project management
- Administrative support
- Calendar management
- Email communication
- Data entry
- Record management
- Microsoft Office applications
- Microsoft Teams and SharePoint
- Google Docs and Slides
- Team collaboration
- Time management
- Conflict resolution
Timeline
Retail Associate
H&M
08.2023 - Current
Administrative Assistant/Assistant Youth Director
Grace Tabernacle Missionary Baptist Church
06.2022 - 08.2025
Assistant Teacher/Floater
The Children’s Courtyard - Learning Care Group
03.2022 - 07.2023
Independent Contractor - Childcare
Self-employeed
07.2016 - Current
Bachelor of Arts - Psychology, Business Administration
University of Texas At Arlington
Human Resource Associate Professional Certificate -
HR Certification Institute