Summary
Overview
Work History
Education
Skills
Timeline
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Gabriela San Roman Hernandez

Summary

Dedicated and ambitious student with a versatile background. Skilled interpreter at a retirement home, ensuring effective communication and providing empathetic support to residents. Experienced office clerk comfortable with remote work, showcasing strong organizational abilities. Proven track record in customer service, specializing in maximizing sales and fostering positive client relationships. A motivated professional with adaptability, a commitment to excellence, and the ability to thrive in various work settings, including remote environments.

Overview

2
2
years of professional experience

Work History

Language Interpreter

Retirement Home
  • Organizing and filing paper, taking phone calls

Office Clerk

Lakes Radiology
  • Boosted customer satisfaction rates through efficient scheduling of appointments and managing front-desk reception area activities.
  • Maintained an organized and clean office environment to boost staff productivity and overall morale.
  • Managed incoming calls and correspondence professionally, ensuring timely responses to clients and colleagues alike.

Sales Associate

Macy's Department Store
09.2021 - Current
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

Education

Associate of Arts - Diagnostic Medical Sonography

Miami Dade College
Miami, FL
12.2023

High School Diploma -

Miami Springs Senior High School
05.2020

Skills

  • Problem Solving
  • Critical Thinking
  • Team Management
  • Relationship Development
  • Bilingual
  • Adaptability/ flexibility
  • Project Organization
  • Client Relations
  • Interpersonal Skills

Timeline

Sales Associate

Macy's Department Store
09.2021 - Current

Language Interpreter

Retirement Home

Office Clerk

Lakes Radiology

Associate of Arts - Diagnostic Medical Sonography

Miami Dade College

High School Diploma -

Miami Springs Senior High School
Gabriela San Roman Hernandez