Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Gabriela Santiago Santos

Killeen,Texas

Summary

Eager mom and future employee, always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Mom's Helper

Stay At Home Mom
03.2020 - Current
  • Monitored schedules to maintain sleeping, eating, and school schedules for children.
  • Developed and implemented behavior management strategies to minimize indiscipline and guide children in attaining positive behavior.
  • Supported children in play activities, meals, and snacks, hygiene and socialization.
  • Played games, worked on puzzles, and read books to young children.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Administered basic first-aid and medication in emergency situations.
  • Prepared meals and snacks for children based on dietary guidelines.

Packer Associate

Pactiv Evergreen
03.2023 - 10.2023
  • Improved packing efficiency by implementing organized workflows and clearly labeled storage areas.
  • Reduced product damage rates by carefully handling items during the packing process.
  • Maintained clean and safe work environment, adhering to company safety regulations and policies.
  • Collaborated with team members to ensure timely completion of daily packing tasks.
  • Contributed to warehouse organization by keeping packing area tidy and free from clutter.
  • Supported quality control efforts by inspecting products for defects before packaging.
  • Completed high-volume packing assignments quickly while maintaining strict quality standards.

Customer Service Representative

Dollar General
08.2022 - 01.2023
  • Improved shift efficiency by streamlining processes and implementing time-saving strategies.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing training opportunities.
  • Increased customer satisfaction through attentive service, swift problem resolution, and effective communication.
  • Managed inventory levels, ensuring adequate stock for smooth business operations and minimizing waste.
  • Trained new employees on company policies, procedures, and job-specific tasks to ensure their success in the role.
  • Oversaw cash handling procedures, maintaining accurate records of transactions and preventing discrepancies.
  • Implemented cross-training programs for staff members, increasing overall team productivity and versatility.

Education

No Degree - Child And Adolescent Developmental Psychology

Southern New Hampshire University
Hooksett, NH

High School Diploma -

Richard Milburn Academy
Killeen, TX
01.2013

Skills

  • Potty training support
  • School-age child care
  • Patience and understanding
  • Time management
  • Adaptability and flexibility
  • Behavior management
  • Conflict resolution
  • Safety supervision
  • Valid Driver's License
  • Bilingual in Spanish
  • Schedule Creation and Maintenance

Accomplishments

  • Supervised team of 6 staff members.

Languages

Spanish
Native or Bilingual

Timeline

Packer Associate

Pactiv Evergreen
03.2023 - 10.2023

Customer Service Representative

Dollar General
08.2022 - 01.2023

Mom's Helper

Stay At Home Mom
03.2020 - Current

No Degree - Child And Adolescent Developmental Psychology

Southern New Hampshire University

High School Diploma -

Richard Milburn Academy

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Gabriela Santiago Santos