Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Languages
Timeline
Generic

Gabriela Sauza

Valrico,FL

Summary

Driven Case Manager dedicated to holistic support with background in client overall care. Quick learner dedicated to strengthening expertise through ongoing education, professional development and hands-on experience. Strong critical thinking skills quickly recognizes and executes emergency interventions. Demonstrated success in forging relationships with patients and providing counseling, support and companionship. Dedicated Social Worker offering twelve years of counseling and crisis intervention expertise. Offering comprehensive background in social services and professional counseling as well as strong interpersonal, organizational and computer skills. Builds client rapport and assesses needs to provide appropriate resources. Superb Case manager strongly emphasizing domestic violence education and prevention. Extensive experience in family therapy, substance abuse prevention and parent-child conflict resolution. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Case manager position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Talented Case Manager adept at handling high caseloads without sacrificing quality of care. Operates in high-pressure environments while recommending best resources and courses of action to benefit patient needs and return each to optimal quality of life. Compassionate Case Manager experienced in challenging family dynamics environments. Hardworking and dedicated to achieving desired case outcomes. Offers excellent problem-solving, conflict resolution and communication abilities. Dedicated candidate eager to leverage knowledge in social services and program development. Skilled in running social services initiatives and developing policies and procedures. Collaborative and committed to addressing social issues to improve quality of life in marginalized communities.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Family Support Coordinator (Case Manager)

Children's Home Network
10.2012 - Current
  • Built trust and rapport with prospective clients to understand treatment needs and determine appropriate level of care
  • Briefed personnel on potential health threats specific to unit location and administered preventive care
  • Provided assistance to executive personnel to foster patient progression and achieve recovery goals
  • Created, maintained and updated patient charts and communicate resident needs during shift change to maintain continuum of care
  • Provided administrative support to further organizational objectives and patient care goals
  • Documented patient information, treatment provided and vitals in patient charts.

Family Support Coordinator (Case Manager)

Hispanic Services Council Inc.
05.2010 - 10.2012
  • Maintained up-to-date case records with case activity status
  • Implemented and evaluated staff, volunteer or training programs
  • Prepared and maintained budgets, personnel records or training manuals
  • Implemented quality disciplinary and team building policies to foster staff satisfaction and productivity
  • Determined organizational policies regarding program eligibility, requirements and benefits
  • Developed benchmarks for measuring and monitoring strategic changes and organizational goals.

Health Education Consultant

Florida Institute For Community Studies
08.2008 - 04.2010
  • Screened clients for variety of health risk factors to make appropriate referrals
  • Used best-practice methodologies and programs, supporting community initiatives and research
  • Prepared and presented press releases and maintained program-related website to provide information
  • Conducted and coordinated health needs assessments and other public health surveys
  • Helped improve quality of training seminars and public health education materials.

Education

High School Diploma -

Carl Harrison High School
Kennesaw, GA
05.2000

Skills

  • Mental Acuity
  • Communication Skills
  • Medical Evaluation
  • Treatment Plans
  • People Skills
  • Data Management
  • Problem Resolution
  • Microsoft Office
  • First Aid/CPR
  • Conflict Resolution
  • Reliable & Trustworthy
  • Computer Skills
  • Supervision & Leadership
  • Team Building
  • Relationship Building
  • Planning & Organizing
  • Fluent in Spanish
  • Organizational Skills
  • Critical Thinking
  • Friendly, Positive Attitude
  • Behavioral support
  • Individualized Service Planning
  • Professional boundaries
  • Family assessment
  • Home visits
  • Individual and family counseling
  • High-Risk Populations Identification
  • Service planning
  • File Management
  • Family services
  • Client Needs Assessment
  • Family planning counselor
  • Training classes
  • Assessments
  • Family case plans
  • Case Management
  • Client Education
  • Coaching
  • Interpersonal Relationships
  • Care plan intervention
  • Motivational Interviewing

Certification

  • Certified Nursing Assistant - 2009
  • Adult Cardiopulmonary Resuscitation - 2009
  • Basic First Aid Certification - 2009
  • DJJ Protective Action Response - 2009
  • Florida Notary Public - 2020
  • Florida, Georgia and Texas Life Insurance License - 2022

Accomplishments

  • Led team to achieve 25% higher than goal required, earning recognition from upper management and financial reward.
  • Achieved exceptional results consistently through effectively helping with family assessments.
  • Created highly effective new program that significantly impacted efficiency and improved operations.
  • Developed relationships with management new clients and typically exceeded goals by 20%.
  • Consistently maintained high customer satisfaction ratings.
  • Recognized as Employee of the first quarter for outstanding performance and team contributions.

Languages

Spanish
Full Professional

Timeline

Family Support Coordinator (Case Manager)

Children's Home Network
10.2012 - Current

Family Support Coordinator (Case Manager)

Hispanic Services Council Inc.
05.2010 - 10.2012

Health Education Consultant

Florida Institute For Community Studies
08.2008 - 04.2010

High School Diploma -

Carl Harrison High School
Gabriela Sauza