Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Gabriela Serrato

Brownsville,Texas

Summary

Passionate job seeker with strong organizational skills eager to secure entry-level [Customer Service Representative] position. Bringing top-notch skills in oral communication, active listening, and analytical problem-solving skills. Enhancing customer experiences by employing service-oriented behaviors, understanding customer desires, and providing customized solutions to build loyalty.

Overview

1
1
year of professional experience

Work History

Tropical Smoothie Cafe

Varco TSC
05.2023 - Current
  • Worked flexible hours across night, weekend and holiday shifts.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Strengthened communication skills through regular interactions with others.

Education

Principles of Education And Growth And Development Instructional Practice in Education And Training, Principles of Business, Marketing, And Finance -

Simon Rivera Early College High School 6955 FM 802
Brownsville, Texas
06.2022

Skills

  • Customer Assistance and Customer Service Excellence
  • Technical Support
  • Effective Communication
  • Data Entry
  • Call Management
  • Analytical and Critical Thinking
  • Complaint Resolution

References

  • (956)455-2850, Carlos Guajardo [Manager]
  • (903)283-0138, Faith Moreno [Shift Lead]

Timeline

Tropical Smoothie Cafe

Varco TSC
05.2023 - Current

Principles of Education And Growth And Development Instructional Practice in Education And Training, Principles of Business, Marketing, And Finance -

Simon Rivera Early College High School 6955 FM 802
Gabriela Serrato