Dedicated leader and learner with extensive experience providing compassionate clinical care with a focus on empowerment and equity in agency and community based social service settings.
Overview
12
12
years of professional experience
Work History
HUD-VASH Social Worker
Department of Veterans Affairs (FT)
Boston, Massachusetts
04.2023 - Current
Provide individualized, comprehensive, community-based clinical case management services to 35+ formerly homeless veterans and their families.
Facilitate access to community services, with a focus on housing stabilization and increased quality of life.
Engage in clinical care coordination with interdisciplinary providers and collateral clinics, both internal and external to the VA, for referrals and services for veterans.
Assist veterans in navigating various social, legal, and benefits systems, and facilitating advocacy when needed.
Provide crisis intervention to veterans, and establish and monitor recovery plans.
Maintain accurate required documentation, and complete administrative tasks for tracking of services and work completed.
ACCS Integrated Team Director
Bay Cove Human Services (FT)
Boston, MA
03.2022 - 03.2023
Direct the daily functions of a multidisciplinary team of clinical and direct care staff to provide high quality recovery oriented services to over 125 individuals navigating a MMI/SU diagnosis.
Oversee operations of 5 residential group homes in addition to service delivery for individuals living in the community in apartments, shelters, hospitals, jails or unstably housed.
Facilitate referrals, intakes and discharges in collaboration with the Department of Mental Health.
Ensure that agency and regulatory standards are met and maintained by team, including agency QA audits, CARF, DMH licensing, Executive Order 509, and MAP reviews.
Oversee staff recruitment and hiring processes.
Provide risk management, prevention, and intervention daily/ on-call on as scheduled.
ACCS Assistant Integrated Team Director
Bay Cove Human Services (FT)
Boston , MA
06.2021 - 03.2022
Assisted in the facilitation of the day-to-day operations of multidisciplinary team as above.
Oversaw clinical care of 5 residential group homes and community caseload.
Led the coordination of risk mitigation, assessment and critical incident tracking.
Supervised record maintenance of individual's treatment plans and progress notes.
Provided direct supervision and training to LCSW clinicians, case managers and MSW Interns.
Collaborated with external systems and agencies regularly to partner and coordinate care.
Provided crisis assessment, prevention, and intervention daily and while on-call as scheduled.
Resident Service Coordinator II
Erickson Senior Living (FT)
Hingham, MA
11.2019 - 06.2021
Managed social service support to 600+ residents and their family in a CCRC senior community.
Provided short term case management and crisis intervention to residents in need of services.
Assisted with clinical care coordination, risk review, and LOC assessment within healthcare team.
Conducted wellness interviews/psychosocial intake assessments for potential residents.
Facilitated groups on topics including: Bereavement, low hearing, Parkinson's and Diabetes.
Selected to participate in Mass General/Henry Benson Institute SMART certification training.
Resident Service Coordinator
Trinity Management LLC (FT)
Boston, MA
10.2016 - 11.2019
Provided social service support to up to three multi-family, elderly, affordable housing communities (300+ households) to support tenancy preservation and increased access to community resources.
Provided case management and crisis intervention.
Facilitated conflict mediation for community disputes, and promoted community engagement.
Completed 504 Reasonable Accommodation requests within ADA compliance.
Provided advocacy and partnership building in support of community needs to external vendors and resources.
Partnered with community leaders to create onsite community programming, including an afterschool program, monthly movie nights, back-to-school socials, holiday socials, and a large-scale annual Unity Day hosting 250+ residents and multiple community partners.
Provided task supervision to MSW interns and per diem resident services staff.
MSW Intern at Student Disability Services
City College of New York (PT)
New York , NY
09.2015 - 05.2016
Provided clinically informed assessment and support to students with disabilities.
Conducted intake sessions with new students to determine strengths and accomodations needed.
Provided case management services and counseling support ongoing to students at the center.
Developed and co-facilitated "Project 25" a weekly support group for students served.
Co-lead initiatives to update emergency services plans to include students with disabilities
Advocated for increased physical accessibility on campus and increased LBGTQA+ services.
Teaching Assistant and Student Support Specialist
GO Project (PT)
New York, NY
07.2015 - 05.2016
Provided academic enrichment/ social emotional support to 5th and 6th grade students with IEPS/ disabilities throughout summer and yearly programming.
Partnered with educational team to assist with classroom management and student behaviors.
Conducted therapeutic student support groups.
Provided 1-1 solution focused counseling and conflict medication.
Assisted with student advocacy and family engagement to support student success.
MSW Intern/Consultant
Center for Court Innovation (PT)
New York, NY
03.2015 - 05.2016
Supported workforce development/ fatherhood programming for non-custodial fathers who were court involved or returning from incarceration at UPNEXT located in Midtown Community Court.
Assisted in the development of a professional white paper on fatherhood focused programming and best practices.
Co-developed a training and facilitation module focused on positive parenting skills for fathers.
MSW Intern
Center for Court Innovation (PT)
New York , NY
09.2014 - 03.2015
Provided mental health resources and social- emotional support to family and criminal court involved youth ages 11-19 in the Bronx as an alternative to incarceration.
Conducted mental health assessments/ screenings using a validated instrument as assigned.
Assisted with care coordination efforts, supportive counseling and treatment planning.
Agency closed due to lack of funding, assisted in transition and termination of care.
AmeriCorps Member
City Year Boston (FT)
Boston, MA
08.2013 - 06.2014
Provided academic enrichment and support to 3rd grade students in a Boston Public School.
With team, enhanced school community culture and partnership with staff and families.
Conducted 1-1 literacy and attendance interventions with students needing support.
Assisted with crisis response, conflict meditation, advocacy and student/ family partnership.
Attended contributed to IEP/ other interdisciplinary meetings.
Co-developed and led afterschool "Starfish" enrichment programming for students.
Education
Master of Social Work - Clinical Social Work
New York University
New York, NY
05.2016
Bachelor of Social Work - Social Work And Justice Studies
University of New Hampshire
Durham, NH
05.2013
Professional Licensure
LICSW: December 2024
CDP (Certified Dementia Practitioner): November 2020
LCSW: October 2017
Timeline
HUD-VASH Social Worker
Department of Veterans Affairs (FT)
04.2023 - Current
ACCS Integrated Team Director
Bay Cove Human Services (FT)
03.2022 - 03.2023
ACCS Assistant Integrated Team Director
Bay Cove Human Services (FT)
06.2021 - 03.2022
Resident Service Coordinator II
Erickson Senior Living (FT)
11.2019 - 06.2021
Resident Service Coordinator
Trinity Management LLC (FT)
10.2016 - 11.2019
MSW Intern at Student Disability Services
City College of New York (PT)
09.2015 - 05.2016
Teaching Assistant and Student Support Specialist
GO Project (PT)
07.2015 - 05.2016
MSW Intern/Consultant
Center for Court Innovation (PT)
03.2015 - 05.2016
MSW Intern
Center for Court Innovation (PT)
09.2014 - 03.2015
AmeriCorps Member
City Year Boston (FT)
08.2013 - 06.2014
Master of Social Work - Clinical Social Work
New York University
Bachelor of Social Work - Social Work And Justice Studies
Medical Support Assistant- Series: 0679 GS: 05 at Department of Veteran Affairs- 40 Hours WK FTMedical Support Assistant- Series: 0679 GS: 05 at Department of Veteran Affairs- 40 Hours WK FT
Advanced Medical Support Assistant at Department of Veterans Affairs, Central TX Veterans HealthcareAdvanced Medical Support Assistant at Department of Veterans Affairs, Central TX Veterans Healthcare
VETERAN CLAIMS EXAMINER INSURANCE at Department Of Veterans Affairs, Veterans Benefits AdminVETERAN CLAIMS EXAMINER INSURANCE at Department Of Veterans Affairs, Veterans Benefits Admin