LeAnn Heying
Marion,IA
Summary
Compassionate Social Worker with 5 years of comprehensive experience providing social services to various groups of people to aid with day-to-day issues. Well-versed in assessing client strengths, advocating for client resources and conducting thorough home and community visits. Kind and respectful professional with demonstrated conflict resolution skills and strong decision-making abilities.
Overview
5
5
years of professional experience
Work History
HUD-VASH Social Worker
Veterans Affairs, Veterans Health Administration
Cedar Rapids , IA
2023.06 - Current
- Developed relationships with local organizations that could provide additional support services for clients.
- Guided clients in development of skills and strategies for dealing with individual problems.
- Monitored patient progress over time through home visits or telephone calls.
- Monitored and evaluated client progress compared to measurable treatment and care plan goals.
- Maintained accurate records of client progress and interactions according to agency standards.
- Worked collaboratively with other professionals such as psychiatrists, psychologists, and nurses to coordinate care for clients.
- Provided mental health support to homeless clients and connected each with community resources.
Hospice Social Worker
Compassus
Cedar Rapids , IA
2022.11 - Current
- Work hand-in-hand with family members, healthcare providers, and the hospice team to create a personalized plan of care to meet clients goals
- Collaborated with other disciplines within the hospice team such as nurses, home health aides, chaplains or bereavement counselors.
- Developed relationships with local organizations that could provide additional support services for clients.
- Identified environmental challenges to client progress through interviews with patient and caregivers.
- Monitored patient progress over time through home visits or telephone calls.
- Facilitated communication between healthcare providers, family members, patients, physicians and other healthcare personnel to ensure continuity of care.
Internship
Veterans Affairs/HUD-VASH
Cedar Rapids , IA
2022.10 - Current
- Provide case management services to Veterans to assess their biopsychosocial needs
- Educated clients about different forms of assistance available within the community.
- Connected individuals with relevant community resources and coordinated referrals.
- Collaborated with other community agencies to coordinate care for clients.
- Participated in weekly team meetings to review cases and develop treatment plans.
- Assisted in developing case plans and service strategies for clients.
Social Worker/Care Liaison
Hallmark Care Center
Mt.Vernon , IA
2021.08 - 2022.11
- Utilized knowledge of the casework service process and employed associated techniques
- Directed protective placement, case management, parent education and family reunification activities.
- Identified and addressed financial and emotional barriers to discharge and recovery.
- Conducted assessments of client needs, strengths, and resources to develop treatment plans.
- Collaborated with state agencies and benefits coordinators to develop individualized plans for each case.
Patient Advocate
Mercy Medical Center
Des Moines , IA
2020.07 - 2021.08
- Worked with and supports patient relations' other services, including providing guidance in accessing and utilizing interpretive services for effective communication
- Advocated for patients' rights when dealing with third party payers or other healthcare entities.
- Collaborated with other departments within the organization in order to resolve issues relating to Medicaid eligibility requirements.
- Maintained up-to-date knowledge of state and federal regulations pertaining to Medicaid eligibility.
- Advised clients on how best to utilize available resources in order to meet their needs.
Youth Associate
Lutheran Services in Iowa
Waverly , IA
2019.06 - 2020.06
- Maintained extensive client records and narrative documentation of all interactions with residents
- Mentored youth on personal development issues such as self-esteem, communication skills, and conflict resolution.
- Consulted and collaborated with other professionals to provide continuity of patient-family care.
- Utilized effective communication skills when interacting with both adults and children.
- Encouraged active participation from all members during team building exercises.
- Assessed individual strengths and needs of each participant in order to create an individualized plan of action.
Internship
NorthCrest Specialty Care
Waterloo , IA
2020.01 - 2020.05
- Created positive healthy relationships with residents and their families
- Contributed ideas during brainstorming sessions to generate creative solutions.
- Monitored and reviewed treatment outcomes and goal achievement.
- Used active listening skills and supportive diction to cultivate client rapport and open communication.
Education
Masters in Social Work -
St. Ambrose University
Davenport, IA05.2023
Bachelors in Social Work -
University of Northern Iowa
Cedar Falls, IA07.2020
Associates in Social Science and Liberal Arts -
Thomas Nelson Community College
Williamsburg, VA05.2016
Skills
- Active Listening
- Team Leadership
- Conflict Resolution
- Applying for programs
- Client Advocacy
- Biopsychosocial Assessments
- Intervention Planning
- Treatment Planning
- Written and Verbal Communication
Professional References
- Bethany Weeks, Social Work Supervisor for Compassus, (563)-320-5117
- Shannon Napier, HUD-VASH Social Worker, (630)-251-5716
- Jessica Vanderploeg, Administrator at Hallmark Care Center, (319)-480-6674
- Amy Clabaugh, Admissions and Care Liaison Consultant for ABCM Corporation, (641)-425-0087
Certificates And Trainings
- DS 168 Dependant Adult Abuse Mandatory Reporter Training, 09/13/2021, Iowa Department of Human Services
- DS 169 Child Abuse Mandatory Reporter Training, 01/25/2022, Iowa Department of Human Services
Timeline
HUD-VASH Social Worker
Veterans Affairs, Veterans Health Administration
2023.06 - Current
Hospice Social Worker
Compassus
2022.11 - Current
Internship
Veterans Affairs/HUD-VASH
2022.10 - Current
Social Worker/Care Liaison
Hallmark Care Center
2021.08 - 2022.11
Patient Advocate
Mercy Medical Center
2020.07 - 2021.08
Internship
NorthCrest Specialty Care
2020.01 - 2020.05
Youth Associate
Lutheran Services in Iowa
2019.06 - 2020.06
Masters in Social Work -
St. Ambrose University
Bachelors in Social Work -
University of Northern Iowa
Associates in Social Science and Liberal Arts -
Thomas Nelson Community College
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