Gabriela Torres Luna
Tucson,AZ
Summary
Detail-oriented custodian with proven leadership skills and a commitment to maintaining high standards. Experienced in training staff and optimizing cleaning schedules for enhanced operational efficiency.
Experienced maintenance professional with strong dedication to cleanliness and efficiency. Known for reliability, adaptability, and teamwork, ensuring safe and orderly environment. Skilled in cleaning techniques, minor repairs, and facility upkeep, with focus on delivering consistent, high-quality results. Respected for effective communication and collaboration with staff and students to meet diverse needs.
Overview
18
18
years of professional experience
Work History
School Custodian
TUSD Tucson High Magnet School
Tucson, AZ
02.2021 - Current
- Maintained cleanliness and sanitation in classrooms, cafeteria, restrooms, and common areas to ensure safe learning environments.
- Operated cleaning equipment such as floor scrubbers and vacuums effectively for optimal facility upkeep.
- Collaborated with staff to establish daily cleaning schedules, enhancing operational efficiency and service delivery.
- Trained new custodial staff on safety protocols and equipment use, promoting a culture of safety and compliance.
- Clean tables· Take out trash· Clean bathrooms· Take out trash· Clean windows· Sweeptake out recyclingClean kitchen bathroomsClean breack room cafeteriaMain stairsLunch ARF Set ups outside· Stucco· Fine arts· Counseling· Magnet programs· Animal rescue· Homecoming events during lunchCafeteria set ups (basic set ups than only include speakers)Paint bathroom graffitiEmergency Radio(may include the following depending on emergency)· Cleaning vomit· Unclogged toilet· Urine on the floor· Fire alarm for firedrill· Spill on the floor· Sewer back up clean up· Cover lunch morning guard
Housekeeping Supervisor
Sheraton Hotels
Tucson, AZ
12.2018 - 12.2020
- Supervised daily housekeeping operations ensuring adherence to quality standards.
- Trained and mentored staff on cleaning procedures and safety protocols.
- Coordinated scheduling to optimize staff efficiency and guest satisfaction.
- Conducted routine inspections to maintain cleanliness and address issues promptly.
- Communicated repair needs to maintenance staff.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Worked with front desk to respond promptly to all guest requests.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Collaborated with front desk to prioritize room cleaning based on guest arrivals and departures, improving overall efficiency.
Housekeeping Supervisor
Stanley Hotel
Estes Park, CO
05.2016 - 10.2018
- Implemented inventory control measures for cleaning supplies and equipment.
- Developed training materials to enhance team performance and service delivery.
- Collaborated with management to refine housekeeping processes for improved outcomes.
- Led initiatives promoting sustainability within housekeeping practices at the hotel.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.
- Completed schedules, shift reports, and other business documentation.
- Collaborated with front desk staff to address guest concerns promptly, promoting an atmosphere of exceptional customer service.
Administrative Assistant
Escuela Secundaria Tecnica #9
Cananea,sonora Mexico
08.2008 - 08.2012
- Managed student enrollment processes and maintained accurate academic records.
- Coordinated course scheduling and facilitated communication between faculty and students.
- Developed and implemented efficient registration procedures to enhance user experience.
- Oversaw graduation processes, ensuring timely completion of requirements for students.
- Analyzed trends in enrollment data to inform strategic planning initiatives.
- Provided exceptional customer service to parents and students, addressing inquiries and resolving issues in a timely manner.
- Facilitated smooth transitions for incoming students by coordinating their placement testing schedules and advising appointments prior to enrollment.
- Informed students about academic policies such as grading systems, transfer credits, course withdrawals or drops in a clear manner.
- Supported school events by managing logistics related to graduation ceremonies, awards programs, and orientation sessions.
- Provided support during academic advising sessions, helping students understand their degree requirements and progress towards graduation goals.
Education
Business International
Cesues
Hermosillo Sonora Mexico10-2008
Skills
- Leadership qualities
- Scheduling coordination
- Software knowledge
- Academic advising
- Database administration
- Student enrollment
- Teamwork and collaboration
- Attention to detail
- Multitasking Abilities
- Adaptability and flexibility
- Effective communication
- Continuous improvement
Timeline
School Custodian
TUSD Tucson High Magnet School
02.2021 - Current
Housekeeping Supervisor
Sheraton Hotels
12.2018 - 12.2020
Housekeeping Supervisor
Stanley Hotel
05.2016 - 10.2018
Administrative Assistant
Escuela Secundaria Tecnica #9
08.2008 - 08.2012
Business International
Cesues