Vanessa Villa Alvarado
Summary
I am a talented team member with substantial experience in customer service department. Dependable individual, capable of handling stressful environments, while upholding a kind hospitality. Forward thinking and innovative- able to facilitate tasks at hand in a team setting, as well as successfully balance independent work. I am a very self driven individual who looks for any opportunity to grow.
Overview
7
7
years of professional experience
1
1
Certification
Work History
School Custodian
Moses Lake School District
01.2021 - Current
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Maintained floor cleaning and waxing equipment.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
Field Worker
Mar-Jon Labor
06.2016 - 08.2022
- Effectively maintained the quality of a variety of crops such as corn, onion, wheat and potato fields by removing unnecessary weeds.
- Took part in planting operations of sugarbeets.
- Enjoyed working as a team to successfully accomplish the goal of the day set forth by the supervisor.
Housekeeper
Fairfield Inn & Suites By Marriott
10.2020 - 07.2021
- Restocked room supplies such as facial tissues for personal touch with every job.
- Changed bed linens and collected soiled linens for cleaning.
- Polished fixtures to achieve professional shine and appearance.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
Bookkeeper
Leprekon Harvest Foods
08.2019 - 10.2020
- Managed vendor relationships and negotiated contracts to obtain best prices and value for money.
- Gathered, evaluated and summarized account data in detailed financial reports.
- Inspected account books and recorded transactions.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
Cashier
Leprekon Harvest Foods
09.2016 - 08.2019
- Identified and resolved discrepancies and errors in customer accounts.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Processed refunds and exchanges in accordance with company policy.
- Stocked, tagged and displayed merchandise as required.
- Operated cash register to record transactions accurately and efficiently.
Education
High School Diploma -
Desert Oasis High School
Othello, WA06.2017
Associate of Applied Science -
Columbia Basin College
Pasco, WA06.2022
Skills
- Time Management
- Bilingual Spanish/English
- Customer Service
- Employee Training
- Fast Learner
- Leadership
- Great Work Ethic
Certification
- CNA - Certified Nurse Assistant
- BLS
Timeline
School Custodian
Moses Lake School District
01.2021 - Current
Housekeeper
Fairfield Inn & Suites By Marriott
10.2020 - 07.2021
Bookkeeper
Leprekon Harvest Foods
08.2019 - 10.2020
Cashier
Leprekon Harvest Foods
09.2016 - 08.2019
Field Worker
Mar-Jon Labor
06.2016 - 08.2022
High School Diploma -
Desert Oasis High School
Associate of Applied Science -
Columbia Basin College