Gabriela Rigotti
Delray Beach,FL
Summary
Outgoing Wireless Sales Associate offering 5 years of expertise in fast-paced retail environments. Skillful in promoting sales and answering questions regarding calling plans and technology. Committed to maintaining customer satisfaction and achieving sales goals. Solid team player with positive attitude and in-depth knowledge of communications industry.
Overview
13
13
years of professional experience
Work History
MOBILE SALES EXPERT
T-Mobile, USA
01.2018 - 01.2023
- Accountable for optimizing product utilization and sales revenue through proactive selling, targeting new and existing cellular devices
- Proficiently engage multiple call points, including Business Accounts, Device & Service Activations, Upselling & Cross-Selling, Accessories Sales, E-Commerce Sales, and Retention Targets
- Ensure continual territory growth while managing comprehensive records of current and potential customers, leveraging product training and competitive analysis
- Exhibit versatility by providing support to other stores and actively participating in workshops and trade shows to showcase the company's extensive portfolio
- Met and exceeded annual sales targets by an average of 32% each year
- Exceeded sales targets by $36,500 in Q4 2016
- Achieved 110% to quota in 2013
- Hired, mentored, and trained 40+ sales associates.
STORE MANAGER
Everything Character
01.2010 - 01.2018
- Oversaw budget allocation, conducted expenditure analysis, implemented corrective measures, and managed personnel resources through recruitment, selection, and training to maintain an efficient store staff
- Ensured uninterrupted availability of merchandise and services by authorizing contracts and diligently managing inventories
- Prioritized customer satisfaction by addressing needs and resolving complaints in a timely manner
- Maintained sales documentation by creating and updating comprehensive customer profile records.
Education
Bachelor's in Business Management -
Florida Atlantic University
12.2022
Associate of Science in General Studies -
Broward College
06.2019
Skills
- Sales & Business Development
- Customer Relations Management
- Market Analysis
- Negotiation & Closing
- Team Collaboration
- Problem Solving
- Time Management
- Product Knowledge
- Customer Service
- Customer Assistance
- Strong Communication and Interpersonal Skills
- Excellent Written and Verbal Communication
Personal Information
Title: Dynamic & Results-Oriented Professional
Languages
Spanish
Native or Bilingual
Timeline
MOBILE SALES EXPERT
T-Mobile, USA
01.2018 - 01.2023
STORE MANAGER
Everything Character
01.2010 - 01.2018
Bachelor's in Business Management -
Florida Atlantic University
Associate of Science in General Studies -
Broward College
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