Ceidy Recinos
Spring,TX
Summary
Dynamic sales professional with over 10 years of experience, adept in exceeding customer expectations and achieving sales goals. Skilled in customer relations management and bilingual communication, consistently ranked in the top 20% for performance. Expert in multitasking and problem-solving, ensuring customer satisfaction and loyalty.
Overview
8
8
years of professional experience
Work History
Mobile Sales Expert
T-Mobile
Humble, TX
05.2019 - Current
- Greeted customers in a timely manner while quickly determining their needs.
- Consistently met sales goals and maintained in the top 20 percent within the district.
- Guided customers through plan/phone options and maximized every transaction to provide a total solution.
- Ability to work in a fast-paced environment while providing exceptional customer service.
- Cultivated customer relationships to drive repeat business.
Front End Lead Supervisor
Best Buy
Spring, TX
09.2016 - 05.2019
- Responsible for overseeing all operations at the store's front-end, including cashier duties, customer service activities, store pickups and staff scheduling.
- Managed opening and closing procedures by reconciling sales records and ensuring compliance with POS policy.
- Evaluated store performance and incorporated feedback to implement improvement plans.
- Prioritized excellent customer interactions, effectively handling complaints and fostering customer loyalty initiatives.
Education
High School Diploma -
Klein Collins High School
Spring, TX06-2013
Some College (No Degree) -
Lone Star College
Houston, TXSkills
- Exceeding customer expectations
- Excellent written and verbal communication
- Problem-solving abilities
- Sales goals achievement
- Time management abilities
- Multitasking
- Customer relations management
- Effective Team Collaboration
Languages
Spanish
Native/ Bilingual
Accomplishments
- Winner's Circle winner (Q4 2023)
References
References available upon request.
Timeline
Mobile Sales Expert
T-Mobile
05.2019 - Current
Front End Lead Supervisor
Best Buy
09.2016 - 05.2019
High School Diploma -
Klein Collins High School
Some College (No Degree) -
Lone Star College
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