Gabriele Flores
Head Custodian
Fountain,CO
Summary
Detail-oriented in monitoring inventory levels and predicting product demand, monitors supply levels, and pays close attention to details. Organized and dependable at managing multiple priorities with a positive attitude, willingness to take on added responsibilities to meet team goals, reliable, hard working, and passionate about doing a good job.
Overview
11
11
years of professional experience
Work History
Area Merchandiser
Big Lots Stores, Inc.
Colorado Springs, CO
11.2019 - Current
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Educated employees on new merchandise during seasonal workshops.
- Inspected merchandise for quality and arranged proper display location on floor.
- Answered customer questions regarding store merchandise, department information and pricing.
- Verified products appeared at correct locations in proper quantities.
- Set and recommended mark-up rates, mark-down rates and selling prices for merchandise.
- Conferred with store managers to obtain information about customer needs and preferences.
- Updated pricing and signage to complete product displays and educate customers.
Crew Manager
Big Lots Stores, Inc.
Colorado Springs, CO
07.2013 - 11.2018
- Settled crew member disputes by addressing problems quickly and providing successful mediation.
- Communicated and negotiated with various vendors to obtain necessary inventory.
- Boosted employee satisfaction by developing staff recognition and accountability program, reducing staff turnover.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Handled money, balanced tills, processed credit card payment batches and prepared bank deposits, maintaining accuracy.
Furniture Sales Manager
Big Lots Stores, Inc.
Colorado Springs, CO
04.2010 - 11.2013
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Trained and developed personnel to improve safety, employee relations and resolve issues.
- Maintained financial accuracy when handling over money in revenue each day.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Managed overstocking, restocking and inventory control procedures.
- Directed training and retraining of employees to boost performance and enhance business results.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Education
High School Diploma -
High School At Bad Wiesheim
Bad Wiesheim, GermanySkills
Reliable and punctual
Order fulfillment
Stocking and replenishing
Creative problem solving
Timeline
Area Merchandiser
Big Lots Stores, Inc.
11.2019 - Current
Crew Manager
Big Lots Stores, Inc.
07.2013 - 11.2018
Furniture Sales Manager
Big Lots Stores, Inc.
04.2010 - 11.2013
High School Diploma -
High School At Bad Wiesheim