Gabriella Almendarez
Bryan
Summary
Results-oriented executive professional with history of delivering impactful organizational changes and strategic initiatives. Proven ability to lead and inspire teams, ensuring alignment with company goals and fostering culture of excellence. Renowned for adaptability and strong focus on achieving measurable results through effective collaboration and leadership.
Overview
9
9
years of professional experience
Work History
Executive Director
Chick-fil-A
10.2015 - Current
- Set organization direction and developed strategies and tactics to fulfill mission.
- Established strategic direction and goals to accomplish objectives.
- Assessed potential collaboration opportunities to enhance organizational value and improve efficiency.
- Strengthened company business by leading implementation of new projects and procedures.
- Recommended appropriate staffing techniques to meet demands and manage costs.
- Implemented procedures to create competitive advantage in market.
- Successfully improved employment turnover through creating incentive and training programs.
- Determined methods and procedures for staffing requirements and allotment of funds to various departments and projects.
- Hired, trained and mentored 90 staff members to maximize productivity.
Data Entry Clerk
Reynolds and Reynolds
01.2021 - 06.2024
- Updated databases with new information in a timely manner.
- Reviewed documents for accuracy before inputting information.
- Supported team by completing data entry tasks as assigned.
- Verified data by cross-checking with original documents.
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
Dental Assistant
Safari Dental
05.2018 - 11.2020
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients.
- Laid out dental instruments and equipment before procedures.
- Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
- Documented patient records with procedures performed and added notes taken to charts.
- Educated patients on treatment procedures and post-procedure home care.
- Utilized automated washers to sterilize instruments and prevent cross-infection between patients.
- Verified, updated and entered patient information into system.
- Answered and managed incoming calls and emails.
- Scheduled cleanings and dental appointments for patients using appointment software.
- Took customer payments and billed insurance companies for remaining balance.
- Collected payments from patients and arranged payment schedules.
- Arranged documents for insurance claims.
- Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.
Education
Dental Assistant - Dental Assisting
Blinn College
07.2017
Skills
- Budgeting and Financial Management
- Program Monitoring
- Compliance and Regulations
- Talent Management and Staffing
- Program management
- Community engagement
- Strategic planning
- Project management
Languages
Spanish
Professional
Accomplishments
- Coached new employees on job responsibilities and provided extensive feedback, which resulted in 95% increase in overall job satisfaction.
- Created critical KPIs to track and improve on-time delivery, customer issues and safety statistics.
- Consistently maintained high customer satisfaction ratings.
- Created highly effective new program that significantly impacted efficiency and improved operations.
- Recognized as Employee of the year for outstanding performance and team contributions.
- Promoted from team member to Executive Director, in less than 12-months.
Timeline
Data Entry Clerk
Reynolds and Reynolds
01.2021 - 06.2024
Dental Assistant
Safari Dental
05.2018 - 11.2020
Executive Director
Chick-fil-A
10.2015 - Current
Dental Assistant - Dental Assisting
Blinn College
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