Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Gabriella Blando

Coatesville,PA

Summary

An outgoing caregiver that is passionate about helping clients that are in need of assistance. Dedicated to resolving client issues/challenges by working closely with them while maintaining a calm & friendly approach. In addition to this, a highly-motivated individual that is eager to take on new challenges.

Overview

5
5
years of professional experience

Work History

Personal Care Assistant

Chester County Regional Education Services
Coatesville, Pennsylvania
09.2023 - Current
  • Provided emotional support to students by listening attentively and engaging them in meaningful conversations.
  • Worked closely with clinical staff to support behavioral plans.
  • Maintained accurate records of services provided, changes in client condition, and other pertinent information.
  • Ensured compliance with all applicable laws, regulations and standards.
  • Encouraged independence by helping clients develop self-care skills such as meal preparation or personal hygiene tasks.
  • Maintained accurate records of client care activities on computerized systems for charting purposes.
  • Participated in recreational activities with clients such as reading books, playing cards or board games.
  • Collaborated with interdisciplinary team members regarding plan of care for each client.

Personal Shopper

Walmart
Parkesburg, PA
07.2023 - Current
  • Satisfied customers with quick, friendly & accurate service under tight deadlines.
  • Completed pickup and shopping orders for customers within local area.
  • Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
  • Assisted teammates with daily tasks during peak periods.
  • Maintained a high level of customer service while ensuring customer satisfaction.

Customer Service Representative

Walmart
Parkesburg, PA
05.2019 - 07.2023
  • Answered incoming calls, providing frontline customer support or assistance with product and service transactions.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Resolved customer complaints promptly and efficiently.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Developed positive relationships with customers through friendly interactions.

Education

Some College (No Degree) - Sociology

West Chester University of Pennsylvania
West Chester, PA

Some College (No Degree) - Marketing

Kutztown University of Pennsylvania
Kutztown, PA

Skills

  • Strong Ethics
  • Respectful & Compassionate
  • Dependable & Responsible
  • Client Relationship Management
  • Client Rapport
  • Client Documentation
  • Multitasking and Organization

References

References available upon request.

Timeline

Personal Care Assistant

Chester County Regional Education Services
09.2023 - Current

Personal Shopper

Walmart
07.2023 - Current

Customer Service Representative

Walmart
05.2019 - 07.2023

Some College (No Degree) - Sociology

West Chester University of Pennsylvania

Some College (No Degree) - Marketing

Kutztown University of Pennsylvania

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Gabriella Blando