GABRIELLA CAMACHO
Jersey City
Summary
Optometric Receptionist with extensive experience in patient relations and front desk operations. Strong expertise in appointment scheduling, insurance verification, and cash handling, consistently ensuring organized workflows and positive patient experiences. Demonstrated ability to manage multiple tasks efficiently while maintaining professionalism and attention to detail.
Overview
8
8
years of professional experience
Work History
Optometric Receptionist / Sales Associate
America's Best Contacts & Eyeglasses
Edgewater
11.2021 - 05.2023
- Provide outstanding customer service and create positive first impressions for patients and visitors.
- Verify insurance coverage and explain patient benefits and responsibilities.
- Manage appointment scheduling, confirmations, recalls, rescheduling, and follow-up communications.
- Handle patient check-in and check-out processes efficiently and accurately.
- Process copayments and patient balances using cash, checks, and credit cards.
- Assist patients with eyewear selection and promote optical products.
- Train and support new employees on office procedures and customer service standards.
- Perform office opening and closing responsibilities and maintain organized workspaces.
Server
City Diner
Jersey City
02.2021 - 11.2021
- Delivered excellent customer service while managing multiple tables in a fast-paced environment.
- Processed customer payments accurately using cash registers and credit card systems.
- Maintained cleanliness and organization of dining and service areas.
- Promoted menu items and specials while ensuring customer satisfaction.
Assistant Store Manager
Social Apparel
Jersey City
04.2018 - 12.2019
- Supervised daily store operations and supported staff development.
- Resolved customer concerns and improved customer satisfaction.
- Managed opening and closing procedures and processed customer transactions.
- Helped achieve business goals through effective team leadership and planning.
Cashier / Stock Associate
Au Bon Pain
Jersey City
02.2017 - 03.2018
- Provided customer service, processed transactions, stocked merchandise, and maintained store appearance.
Cashier / Stock Associate
Payless
Jersey City
04.2015 - 12.2016
- Assisted customers, processed payments, stocked inventory, and maintained visual merchandising standards.
Education
Diploma -
Child Development & Social Services
Jersey City, NJ06-2016
High School Diploma -
Hudson School of Technology
North Bergen, NJ06-2015
Skills
- Optometric sales
- Eyewear selection
- Optical Product Knowledge
- Insurance verification
- Appointment scheduling
- Front desk operations
- Reception desk management
- Electronic records proficiency
- Office procedures
- Cash handling
- Customer service
- Team training
Timeline
Optometric Receptionist / Sales Associate
America's Best Contacts & Eyeglasses
11.2021 - 05.2023
Server
City Diner
02.2021 - 11.2021
Assistant Store Manager
Social Apparel
04.2018 - 12.2019
Cashier / Stock Associate
Au Bon Pain
02.2017 - 03.2018
Cashier / Stock Associate
Payless
04.2015 - 12.2016
Diploma -
Child Development & Social Services
High School Diploma -
Hudson School of Technology