Gabriella Cumpata
East Lansing,MI
Summary
Valued Assistant Project Manager addresses complex obstacles with experienced insight and anticipation. Demonstrates knowledge of quality management principles through clear communication of task expectations and informed suggestions for process optimizations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Project Manager
CR Marketing
01.2024 - Current
- Assisted in successful completions of projects by coordinating tasks, monitoring progress, and maintaining documentation.
- Ensured client satisfaction through consistent communication, providing updates on progress and addressing concerns promptly.
- Planned, monitored and analyzed projects to meet goals.
- Managed subcontractor relationships effectively to ensure quality workmanship within deadlines and budgets.
Bartender
ELLISON BREWERY
08.2023 - 11.2023
- Provided exceptional customer service by engaging with patrons, anticipating their needs, and ensuring positive experiences.
- Demonstrated expertise in mixing drinks, including classic cocktails and unique creations, to meet customer preferences.
- Demonstrated passion for craft beer, engaging with customers to discuss beer styles, recommend pairings, and promote brewery products.
- Engaged in upselling and promotion of specials to increase sales and enhance customer satisfaction.
Server
El Azteca Mexican Restaurant
01.2022 - 08.2023
- Provided exceptional customer service by engaging with patrons, anticipating their needs, and ensuring positive experience.
- Demonstrated extensive knowledge of over 100 different tequila varieties, brands, and production methods, providing expert recommendations and guidance to customers.
- Managed multiple tables simultaneously, prioritizing tasks to deliver prompt and efficient service.
- Engaged in upselling and promotion of specials to increase sales and enhance customer satisfaction.
Server
Whitey's Restaurant
03.2021 - 07.2022
- Provided exceptional customer service by engaging with patrons, anticipating their needs, and ensuring positive experience.
- Demonstrated extensive knowledge of different alcohol varieties, brands, and production methods, providing expert recommendations and guidance to customers.
- Managed multiple tables simultaneously, prioritizing tasks to deliver prompt and efficient service.
- Engaged in upselling and promotion of specials to increase sales and enhance customer satisfaction.
Hostess
Whitey's Restaurant
01.2021 - 03.2021
- Greeted patrons with awarm and friendly demeanor, providing an excellent first impression.
- Managed waitlist and seating chart efficiently, minimizing wait times and maximizing seating capacity.
- Communicated effectively with guests, providing accurate wait time estimates and updating them on table availability.
- Provided support to servers and other staff as needed, contributing to positive and efficient work environments.
Lifeguard and Receptionist
Davison Athletic Club
03.2019 - 01.2021
- Monitored assigned areas diligently, scanning for potential hazards or distressed swimmers.
- Communicated effectively with patrons, providing information on pool rules and safety guidelines.
- Welcomed and aided gym members and guests in a friendly and professional manner.
- Answered phone calls and provided information about gym services, classes, and membership options.
- Scheduled appointments for personal training sessions, swimming lessons, and other services.
Education
Bachelor's degree - Advertising Management
Michigan State University
East Lansing, MI05.2025
High school diploma -
Davison High School
Davison, MI05.2021
Skills
- Communication skills
- Interpersonal skills
- Leadership skills
- Time management
- Problem-solving abilities
- Attention to detail
- Organization skills
- Adaptability
- Teamwork
- Customer service
Certification
- Lifeguard Training
- CPR Certification
- First Aid Certification
Timeline
Assistant Project Manager
CR Marketing
01.2024 - Current
Bartender
ELLISON BREWERY
08.2023 - 11.2023
Server
El Azteca Mexican Restaurant
01.2022 - 08.2023
Server
Whitey's Restaurant
03.2021 - 07.2022
Hostess
Whitey's Restaurant
01.2021 - 03.2021
Lifeguard and Receptionist
Davison Athletic Club
03.2019 - 01.2021
Bachelor's degree - Advertising Management
Michigan State University
High school diploma -
Davison High School
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