Gabriella DelaCerda
San Angelo,Texas
Summary
Outgoing Leasing Consultant with background in marketing initiatives and recruiting techniques. Accomplished professional skilled in issue resolution and follow-up to promote resident satisfaction. Prioritizes work, organizes records and builds trust with attention to detail and excellent multitasking abilities.
Overview
4
4
years of professional experience
Work History
Leasing Agent
Housing Authority of San Angelo
San Angelo, TX
02.2023 - Current
- Participated in community events related to leasing activities or tenant relations.
- Processed applications by conducting background checks and verifying references.
- Maintained accurate records of all tenant leases, payments, and occupancy status.
- Provided customer service to existing tenants by responding to inquiries promptly.
- Coordinated repairs and scheduled regular maintenance on rental units.
- Collected security deposits from new tenants.
- Assisted in preparing legal documents such as eviction notices when necessary.
- Maintained a professional attitude when dealing with difficult situations or customers.
- Prepared monthly financial reports for management review.
- Ensured that all applicable laws and regulations were followed in accordance with local housing codes.
Counselors Secretary
SAISD
San Angelo, Texas
08.2022 - 02.2023
- Register New Students Work in partnership with Student and Family Engagement Office regarding Open Enrollment and Transfer Students Enter Student Program Data Entry (Special Ed, 504, IEP) Provide Counselor Support (3 Grade Levels) Provide Teacher Support: Grade Reports, Reminder of Grade Periods, Verify Grades Enter District Forms/FERPA Information in Student Records Purge Graduate Cumulative Files for Storage OR Replace with Incoming Students Process 'Cumulative' Health and Discipline Student Files Process Students Withdrawal Paperwork Enter Master Schedule into Student Information System Generate Orientation Packet Mailing Labels Provide Customer Service in the Office and via Telephone Administrate Parent and Student Portal Access Updates to Student Records, via Blackboard, Returned Mail and/or Parent Notification Coordinate Year End Advocacy Packets and Schedule Distribution Train Co-workers as Necessary on Computer and School Site Systems Participate In After-School and During School Events, Helping Decorate Send out Reminders for Things such As, (Sports Events, Dances, Fun events for Students.)
- Performed data entry into computer systems; ensured accuracy of all entered information.
- Organized and maintained executive calendars, including scheduling meetings, travel arrangements and conference calls.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
School Receptionist
SAISD
San Angelo, TX
08.2020 - 08.2022
- Responded promptly to inquiries from students, staff members, parents or visitors regarding policies or procedures.
- Greeted students, parents, and visitors entering the school.
- Scheduled appointments for parents, teachers, and administrators.
- Answered phones and directed calls to appropriate staff members.
- Coordinated special events including parent-teacher conferences and open houses.
- Collected payments from parents for field trips or other activities.
- Supported the principal in various tasks related to day-to-day operations of the school.
- Planned meetings with faculty members to discuss upcoming activities or initiatives.
- Monitored attendance records and updated daily logs accordingly.
- Developed spreadsheets using Microsoft Excel for tracking budget expenses.
- Performed data entry into computer systems such as student registration information.
- Processed incoming mail, packages, and deliveries in a timely manner.
- Maintained supplies inventory by checking stock to determine inventory level; anticipating needed supplies; evaluating new office products; placing orders for supplies; verifying receipt of supplies.
- Created memos, correspondence, reports, invoices, presentations and other documents as needed.
Education
High School Diploma -
Central High School
San Angelo06-2012
Some College (No Degree) - Cosmetology Education
Texas College of Cosmetology
San Angelo, TXSkills
- Business partnerships
- Business processes and procedures
- Background Checks
- Property amenities
- Strategic Planning
- Client Needs Assessment
- Rent collection
- Telephone and email etiquette
- Administrative Support
- Office Management
- Contract Review
- Training and mentoring
Timeline
Leasing Agent
Housing Authority of San Angelo
02.2023 - Current
Counselors Secretary
SAISD
08.2022 - 02.2023
School Receptionist
SAISD
08.2020 - 08.2022
High School Diploma -
Central High School
Some College (No Degree) - Cosmetology Education
Texas College of Cosmetology
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