GABRIELLA DRUST
Mountain Top,US
Summary
Behavioral health professional who brings valuable experience in patient care and therapeutic support. Known for facilitating positive outcomes through effective treatment plans and compassionate care. Able to adapt to dynamic environments, collaborating seamlessly with team members to achieve optimal patient results. Skilled in crisis intervention and patient assessment, with focus on empathetic communication and reliability.
Experienced with patient care and therapeutic interventions in behavioral health settings. Utilizes de-escalation techniques and therapeutic communication to support patient well-being. Track record of effective team collaboration and adaptability in high-pressure situations.
Experienced with creating engaging and developmentally appropriate lesson plans. Utilizes effective communication techniques to foster nurturing classroom environment. Knowledge of classroom management and child development to support young learners.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Behavioral Health Technician
Children's Service Center
Wilkes-Barre, PA
12.2024 - Current
- Implemented new patient record-keeping procedures.
- Prepared clinical progress reports for team meetings.
- Crisis interventions
- Implementing Behavior Plans
- Data collection
- Providing Emotional Support
- Working with Families
- Facilitating Social Skills
- Delivered psychoeducation to patients and families.
Preschool Teacher
Building Blocks Learning Center
Mountain Top, PA
12.2023 - 12.2024
- Ensured adherence to state and federal regulations.
- Integrated numeracy, literacy, and social-emotional development.
- Helped students overcome learning obstacles.
- Managed emergency drills and safety procedures.
- Creating Lesson Plans
- Developed relationships with parents
- Encouraged social engagement.
- Increased students' problem-solving ability.
Shift Leader
Dunkin'
Wilkes-Barre, PA
12.2019 - 12.2024
- Ensured adherence to security protocols.
- Directed daily operations across multiple shifts.
- Ensured timely task completion.
- Supervised daily cash handling procedures.
- Trained new hires in customer service protocols.
- Resolved staffing issues.
- Trained new hires in technical protocols.
- Mentored team members.
- Improved customer service.
- Led a team of employees.
Education
High School - undefined
Crestwood High School
Mountain Top, PA01.2023
Skills
- Behavioral treatment implementation
- Crisis intervention techniques
- De-escalation techniques
- Customer service excellence
- Inventory management and optimization
- Time and Task Management
- Individualized lesson planning
- First aid and CPR certification
- Conflict de-escalation strategies
- Parent engagement strategies
Certification
- Nonviolent Crisis Intervention Certification - [Crisis Prevention Institute]
- Adult and Pediatric CPR/AED Certification
- ServSafe Food Protection Manager Certification
Timeline
Behavioral Health Technician
Children's Service Center
12.2024 - Current
Preschool Teacher
Building Blocks Learning Center
12.2023 - 12.2024
Shift Leader
Dunkin'
12.2019 - 12.2024
High School - undefined
Crestwood High School