Gabriella Edwards
Randolph,MA
Summary
HR Coordinator with experience supporting employee onboarding, HRIS systems (UKG Pro), and compliance within healthcare environments. Skilled in managing employee data, streamlining administrative processes, and supporting employee lifecycle operations. Currently completing a Bachelor’s degree in Psychology and preparing to pursue a Master’s in Industrial-Organizational Psychology, with a strong interest in data-driven HR, people analytics, and organizational effectiveness.
Overview
7
7
years of professional experience
1
1
Certification
Work History
HR Associate
Aeon for Ocean
Remote
04.2026 - Current
- Support full-cycle recruitment by posting job openings, coordinating candidate communications, and scheduling interviews
- Assist in onboarding new volunteers, ensuring a smooth transition and identifying opportunities to improve onboarding processes
- Contribute to employee engagement initiatives aimed at fostering an inclusive and positive organizational culture
- Maintain and update HR records, ensuring data accuracy and proper documentation
- Collaborate cross-functionally with team members to support HR initiatives and organizational goals
- Assist in the development and updating of HR policies and Standard Operating Procedures (SOPs)
HR Coordinator
Pam Health
Stoughton, MA
01.2026 - Current
- Managed employee onboarding processes, ensuring smooth integration into workplace culture.
- Assisted in maintaining accurate employee records using HRIS software.
- Coordinated recruitment efforts, including scheduling interviews and communicating with candidates.
- Supported payroll processing by validating hours and addressing discrepancies.
- Developed training materials to enhance employee orientation experience.
- Facilitated employee engagement initiatives to foster a positive work environment.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
Medical Biller / Compliance Auditor
Unified Adult Family Care
Brockton, MA
01.2019 - Current
- Executed processing and submission of medical claims to insurance companies, ensuring accuracy and regulatory compliance.
- Addressed patient billing inquiries, resolving discrepancies and ensuring accurate account management.
- Mentored junior staff on billing procedures and software systems to enhance team efficiency.
- Assisted in auditing billing records to find errors and support corrective actions for insurance claims. Helped maintain accurate billing processes to promote timely reimbursements. Participated in compliance audits to verify adherence to healthcare regulations and documentation standards.
Medical Secretary
Greater Boston Urology
Dedham, MA
10.2023 - 01.2026
- Oversaw patient scheduling through electronic health record systems to enhance appointment efficiency.
- Facilitated effective communication between patients and medical staff to improve patient experience.
- Managed processing of medical records and documentation to uphold compliance with healthcare regulations.
- Facilitated billing and coding processes to enhance revenue cycle efficiency.
- Established and optimized filing systems to enhance efficiency in patient information retrieval.
- Facilitated training for new administrative staff on office protocols and software applications to ensure seamless integration.
- Spearheaded initiatives to enhance patient data accuracy, driving improvements in reporting capabilities.
- Streamlined registration of new patients in electronic medical records to enhance appointment scheduling efficiency.
Project Coordinator
Dana-Farber/Brigham and Women’s Hospital
Boston, MA
09.2022 - 10.2023
- Supported operational and administrative functions across multidisciplinary clinical teams
- Coordinated project workflows, scheduling, and documentation to ensure timely completion of initiatives
- Prepared and maintained reports used by leadership for operational decision-making
- Managed sensitive data with a high level of accuracy and confidentiality
- Coordinated visitor check-in procedures to maintain security and professionalism within the office environment.
- Developed and maintained filing systems for accurate record-keeping and quick information retrieval.
- Trained new staff on reception protocols, fostering a knowledgeable team environment.
- Monitored inventory levels of office supplies, coordinating reorders to prevent shortages and maintain operational efficiency.
Education
Bachelor of Arts - Psychology
Southern New Hampshire University
Manchester, NH06.2026
Skills
- Microsoft Excel
- UKG
- ATS
- Epic
- Athena
- Urochart
- Accreditation Now
- Equifax
Certification
CPR
Google AI Certification
Timeline
HR Associate
Aeon for Ocean
04.2026 - Current
HR Coordinator
Pam Health
01.2026 - Current
Medical Secretary
Greater Boston Urology
10.2023 - 01.2026
Project Coordinator
Dana-Farber/Brigham and Women’s Hospital
09.2022 - 10.2023
Medical Biller / Compliance Auditor
Unified Adult Family Care
01.2019 - Current
Bachelor of Arts - Psychology
Southern New Hampshire University