Gabriella Faulkner
Denton,TX
Summary
Detail-oriented professional with over 5 years of experience in service delivery and employee training. Expertise in consultative communication, relationship building, and organizational support. Committed to enhancing service experiences by empowering clients with informed decisions and fostering collaboration among teams.
Overview
7
7
years of professional experience
Work History
Registered Behavior Technician (RBT)
Action Behavior Center
Lewisville, USA
09.2025 - 08.2026
- Built trusting relationships with clients and families through compassionate, respectful, and individualized communication.
- Educated families on behavior techniques to support home practice and consistency.
- Collaborated with parents, teachers, school administrators, and other professionals to ensure successful implementation of interventions.
- Documented client information accurately while managing multiple time-sensitive responsibilities.
- Adapted communication and support strategies to individual needs, maintaining a calm and service-focused approach.
Cashier / Customer Service
Academy Sports & Outdoors
Denton, USA
05.2025 - 09.2025
- Delivered high-volume customer service by identifying needs, answering questions, and resolving concerns to enhance customer satisfaction.
- Built positive customer relationships through active listening, clear communication, and a helpful, solutions-focused approach.
- Maintained accurate transaction and administrative records while effectively managing competing priorities in a fast-paced environment.
Trainer
Chick-fil-A
Frisco, USA
10.2019 - 08.2023
- Trained and mentored new employees on procedures and service standards to enhance performance expectations.
- Built strong working relationships with employees across varied backgrounds and experience levels through coaching and individualized support.
- Provided ongoing feedback, answered questions, and addressed day-to-day concerns with professionalism and sound judgment.
Education
Bachelor of Science - Psychology
Texas Woman’s University
Denton, TXAssociate of Arts and Sciences - Psychology
Collin County Community College
Frisco, TXSkills
Timeline
Registered Behavior Technician (RBT)
Action Behavior Center
09.2025 - 08.2026
Cashier / Customer Service
Academy Sports & Outdoors
05.2025 - 09.2025
Trainer
Chick-fil-A
10.2019 - 08.2023
Bachelor of Science - Psychology
Texas Woman’s University
Associate of Arts and Sciences - Psychology
Collin County Community College