Gabriella Fontana
Miami,FL
Summary
Bilingual self-starter with 5 years of experience in Customer Service and Administration. Skilled in relationship-building, highly organized, and a committed team player. Known for being hard-working, efficient, and accurate, with a strong motivation to expand my skills and contribute value to your company.
Overview
5
5
years of professional experience
Work History
Receptionist
Latin American Agribusiness Development
Coral Gables, FL
11.2021 - Current
- Answer and field office emails and phones to schedule appointments, answer questions and accurately deliver communication to the correct parties.
- Create and review biweekly initial payroll report for non-exempt employees.
- Gather and verify information from employees for medical billing by obtaining medical claims and bills, and confirming coverage details such as copays, deductibles, and coinsurance with the insurance plan.
- Assist with planning, organizing and coordinating company events and holiday parties.
- Order weekly supplies and inventory, maintaining accuracy by counting stock-on-hand and reconciling discrepancies.
- Handle conference room scheduling, collaborating with meeting organizers on logistics and catering.
- Reconcile and maintain administrative financial records by collecting invoices and receipts for all company expenses.
Staff Agency Assistant
Lacksmi Staff
Doral, Florida
01.2020 - 04.2021
- Assisted production and distribution of memos, newsletters, email updates, and other forms of communication.
- Communicated with vendors to place and receive orders, request maintenance services, and deliver instructions on behalf of office management.
- Provided full English to Spanish translation services.
- Assisted with planning, organizing, and coordinating the high season for the company.
- Explained job duties, compensation, and benefits to potential candidates.
Shipping Assistant
Falcon Farms
Doral, FL
07.2020 - 12.2020
- Prepared and processed shipping documents, including work and shipping orders, route materials, and bills of lading.
- Greeted customers and responded to informational requests.
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
- Worked closely with front-end staff to assist customers and maintain satisfaction levels.
Education
High School Diploma -
Colegio Independencia
Venezuela06.2019
English As A Second Language Education
ISI
Venezuela05.2016
Skills
- Translation and Interpretation
- Soft Skills
- Adaptability
- Problem-Solving
- Creativity
- Time Management
- Technical Skills
- Proactive
Timeline
Receptionist
Latin American Agribusiness Development
11.2021 - Current
Shipping Assistant
Falcon Farms
07.2020 - 12.2020
Staff Agency Assistant
Lacksmi Staff
01.2020 - 04.2021
High School Diploma -
Colegio Independencia
English As A Second Language Education
ISI
Similar Profiles
CHARLES ILLI NYANDACHARLES ILLI NYANDA
Agriculture Field Officer at Omia Agribusiness Development GroupAgriculture Field Officer at Omia Agribusiness Development Group
Nongom JannetNongom Jannet
Finance and Administration Manager at Agribusiness Development CentreFinance and Administration Manager at Agribusiness Development Centre
Katja BoettcherKatja Boettcher
Political Affairs Officer and Deputy Director at United Nations, Regional Centre for Peace, Disarmament and Development in Latin America and the Caribbean (UNLIREC)Political Affairs Officer and Deputy Director at United Nations, Regional Centre for Peace, Disarmament and Development in Latin America and the Caribbean (UNLIREC)
Trey StephensTrey Stephens
Senior College Recruitment Manager at Florida International UniversitySenior College Recruitment Manager at Florida International University
Shuntrel DerosiersShuntrel Derosiers
Pharmacy Technician at WalgreensPharmacy Technician at Walgreens