Gabriella Frashier
Luling,LA
Summary
Certified Pharmacy Technician with clinical training at Walgreen's Pharmacy, skilled in medication dispensing and insurance billing. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Recognized for resilience and focus in high-speed environments, contributing to seamless operations and improved workflow. Demonstrated expertise in pharmaceutical calculations and patient confidentiality. Have worked in many customer service positions and have always excelled.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Pharmacy Technician Student
Walgreen's Pharmacy
Gretna, LA
04.2021 - 05.2021
- Engaged in clinical training as part of Delgado Community College's Pharmacy Technician curriculum.
- Demonstrated strong ability to handle various responsibilities in a high-speed environment.
- Demonstrated resilience and focus during challenging situations.
- Recognized as a Certified Pharmacy Technician by PTCB.
Server
Fiery Crab
Kenner, LA
09.2019 - 03.2020
- Provided exceptional customer service by anticipating guest needs and responding promptly to inquiries.
- Assisted in menu knowledge, enhancing guest experience through informed recommendations.
- Maintained cleanliness and organization of dining areas, ensuring a welcoming environment for patrons.
- Resolved customer complaints effectively, turning potentially negative experiences into positive outcomes.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Server
Squeal and Moo
Luling, LA
09.2018 - 07.2019
- Trained new servers on operational procedures and customer service standards, fostering team cohesion.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Server
The Bistro
Luling, LA
08.2017 - 07.2018
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Trained new servers on menu items and service protocols, enhancing team performance.
- Handled guest inquiries and resolved issues promptly, improving overall satisfaction ratings.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
Certified Pharmacy Technician - Pharmacology
Delgado Community College
New Orleans, LA05.2021
Skills
- HIPAA compliance
- Labeling accuracy
- Medication dispensing
- Pharmaceutical calculations
- Insurance billing
- Drug classification
- Prescription interpretation
- Pharmacy law compliance
- Dosage form preparation
- Medication storage
- Problem-solving skills
- Effective communication skills
- Team collaboration
- Patient confidentiality
- Great team player
- Insurance verification
- Inventory organization
- Manual and automated medication dispensing
Certification
Pharmacy Technician certification
Timeline
Pharmacy Technician Student
Walgreen's Pharmacy
04.2021 - 05.2021
Server
Fiery Crab
09.2019 - 03.2020
Server
Squeal and Moo
09.2018 - 07.2019
Server
The Bistro
08.2017 - 07.2018
Certified Pharmacy Technician - Pharmacology
Delgado Community College