Gabriella R. Gallo-Rodriguez
Marina,CA
Summary
Proactive and diligent professional with a commitment to learn and contribute effectively to any team. A diverse work history and background in biology demonstrate strong interpersonal and organizational skills, and an ability to thrive in dynamic environments
Overview
8
8
years of professional experience
1
1
Certification
Work History
Care Guide
Guideway Care, Aspire Health
2021.06 - 2022.01
- Supported patients and caregivers in proactively identifying and resolving practical, social, and physical barriers to care by connecting them with appropriate resources
- Collaborated closely with primary care physicians, case managers, and MMG Population Health department to prevent and lower readmission of high-risk patients into the ER, lowering cost of care for hospital and patient.
- Conducted regular evaluations of patients' condition and care plan effectiveness, making necessary adjustments based on feedback from patients and providers.
Brand Associate
Gap Inc. ; Banana Republic And Athleta
2020.07 - 2022.06
- Front runner in obtaining customer loyalty programs for the majority of 3 business quarters, considerable use of online appliances used for daily store functions, handled all customer interactions and potential issues courteously and professionally all while building meaningful customer relationships
Administrative Coordinator
Monterey Bay Taekwondo Academy
2014.06 - 2020.01
- Extensive customer service, registered students in the program database, managed sales of membership plans, made phone calls and wrote emails to potential clients as well as created trial class appointments for students and parents, handled and logged incoming studio finances, completed and filed client related paperwork, created studio calendars and class schedules, and aided in creating, organizing, and promoting academy events for 200+ attendees
Instructor
Monterey Bay Taekwondo Academy
2014.06 - 2020.01
- Trained and coached classes of 15-35 students ages 3-75 Taekwondo fundamentals, evaluated and graded students' belt tests, logged results in testing database
Education
Biology
University of California, Irvine
Irvine, CAHigh School Diploma -
Marina High School
Marina, CA06.2019
Emergency Medical Technician
Monterey Peninsula College
Monterey, CASkills
- Experience with Epic and MyChart
- Proficient in Microsoft Word, Google Docs, Slides,and Sheets, Clerical duties
- Familiarity working with large demographics of diverse individuals
- Quick-Learner, Open to Feedback, Attention to Detail, Goal-Oriented, & Adaptable
Certification
- EMT - Certified Emergency Medical Technician
- BLS - Basic Life Support
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Awards
- Recipient of Chancellor's Excellence Award and Scholarship, UCI
- Recipient of the Richard-Chamberlain Sportsmanship Award, MaHS
- UCI Women's Rugby Official Board Member, UCI
References
- Lizette Lozano, Population Health Supervisor, Montage Medical Group,
2 Upper Ragsdale Dr, Building A, Monterey, CA, 93940, 831-287-7349, lizette.lozano@montagemedicalgroup.org
- Jae Seong Lee, Business Owner, Taekwondo Master, Monterey Bay Taekwondo Academy,
215 Reservation Road, Suite G2, Marina, CA, 93933, 831-384-8300, montereybaytkd@yahoo.com
- Dr. Casey Grover, ER Physician, Community Hospital of the Monterey Peninsula,
23625 Holman Highway, Monterey, CA, 93942, 831-277-0966, caseygrovermd@gmail.com
Timeline
Care Guide
Guideway Care, Aspire Health
2021.06 - 2022.01
Brand Associate
Gap Inc. ; Banana Republic And Athleta
2020.07 - 2022.06
Administrative Coordinator
Monterey Bay Taekwondo Academy
2014.06 - 2020.01
Instructor
Monterey Bay Taekwondo Academy
2014.06 - 2020.01
Biology
University of California, Irvine
High School Diploma -
Marina High School
Emergency Medical Technician
Monterey Peninsula College
- EMT - Certified Emergency Medical Technician
- BLS - Basic Life Support
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