● Oversees all aspects of restaurant’s front of house logistics, scheduling guests’ reservations online and over the phone, and delegating tables to servers
● In charge of appointment management and scheduling for this location in person and over the phone
● Interpreted patients' insurance plans and optimized their benefits appropriately
● Obtained knowledge on major eyewear brands and trends
● Proficient in Microsoft Office as well as customer/staff database management, used shared staff databases and Microsoft Word