Gabriella Gomez
Rosenberg,TX
Summary
Dynamic and results-driven professional with experience at Wharton Learning Center, excelling in customer service and organization. Proven ability to enhance student learning and satisfaction through effective communication and problem-solving. Bilingual and skilled in time management, I consistently deliver high-quality support while fostering positive relationships and improving operational efficiency.
Overview
4
4
years of professional experience
Work History
Work Study Student Assistant
Wharton Learning Center
Wharton, TX
08.2024 - 05.2025
- Managed the organization and distribution of educational materials, ensuring easy access for students and staff members.
- Provided constructive feedback on assignments, helping students refine their skills and understanding.
- Enhanced student learning experiences by creating and maintaining a diverse collection of resources for the Learning Resource Center.
- Ensured a high-quality academic environment by managing front-desk operations, regularly inspecting and maintaining study areas, and directing students to appropriate support services.
Work Study Student
Wharton Library
Wharton, TX
08.2024 - 12.2024
- Organized library shelves, materials and equipment in clear, alphabetized order.
- Answered questions from patrons and helped to find desired materials.
- Handled check-in and check-out process of library books and materials at circulation desk.
- Placed books on proper shelves when returned to circulation.
- Located library materials, resources and technologies to fulfill patron requests.
Sandwich Artist
Subway
Houston, TX
07.2021 - 11.2021
- Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
- Expedited order processing for increased efficiency in high-volume periods.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Assisted in inventory management, ordering necessary supplies to prevent shortages and reduce waste.
- Resolved customer complaints professionally, maintaining positive relationships and promoting repeat business.
- Trained new employees on company policies and procedures, contributing to overall team performance and growth.
- Increased speed of service through effective multitasking and time management skills.
Education
High School Diploma -
B F Terry High School
Rosenberg, TX05.2023
Skills
- Customer service
- Time management
- Food service
- Communication skills
- Bilingual
- Leadership
- Organization and multitasking
- Problem-solving
Languages
English
Native/ Bilingual
Spanish
Limited
Timeline
Work Study Student Assistant
Wharton Learning Center
08.2024 - 05.2025
Work Study Student
Wharton Library
08.2024 - 12.2024
Sandwich Artist
Subway
07.2021 - 11.2021
High School Diploma -
B F Terry High School
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