Gabriella Gonzales
Sugar Land
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support within oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
2
2
years of professional experience
Work History
Newborn Sales Photographer
Mom365 Newborn Photography
09.2024 - Current
- Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
- Took photos from different angles and perspectives to capture perfect images.
- Developed strong relationships with clients through clear communication and professionalism.
- Provided exceptional customer service throughout the entire process from initial consultation to delivery of final products.
Event Security
Andy Frain Security Services
10.2023 - Current
- Supported event security operations as needed, managing crowd control measures while maintaining a professional demeanor under pressure.
- Enhanced event security measures, monitored entry points to ensure safety of all participants.
- Monitored crowd behavior to prevent altercations, intervening when necessary to maintain a peaceful atmosphere.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Seasonal Holiday Sales Photographer
JcPenny Portrait Studio
09.2024 - 01.2025
- Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
- Developed strong relationships with clients through clear communication and professionalism.
- Captured stunning images by utilizing various lighting techniques and creative compositions.
- Assisted clients in selecting poses, wardrobe and backgrounds to photograph different looks, concepts and locations.
Environmental Service Representative
Houston Methodist
08.2023 - 05.2024
- Helped large volume of patients every day with positive attitude and focus on customer satisfaction.
- Consistently demonstrated a strong work ethic, arriving punctually for shifts and maintaining focus on providing top-tier service throughout entire workday.
- Maintained productivity and quality standards at all times.
- Collaborated with housekeeping staff to quickly address any guest concerns or room issues.
- Performed housekeeping duties such as dusting, mopping, vacuuming, and sanitizing countertops.
Education
High School Diploma -
Kempner High School
Sugar Land, TX05-2023
Skills
- Customer service
- Teamwork and collaboration
- Friendly, positive attitude
- Active listening
- Detail-oriented
- Dependable and responsible
Languages
English
Native or Bilingual
Timeline
Newborn Sales Photographer
Mom365 Newborn Photography
09.2024 - Current
Seasonal Holiday Sales Photographer
JcPenny Portrait Studio
09.2024 - 01.2025
Event Security
Andy Frain Security Services
10.2023 - Current
Environmental Service Representative
Houston Methodist
08.2023 - 05.2024
High School Diploma -
Kempner High School
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