Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Gabriella Gonzales

San Lorenzo,CA

Summary

Creative floral designer and barista with experience in delivering high-quality customer service. Proven ability to handle high-volume orders efficiently while maintaining cleanliness and organization. Ready to contribute expertise in floral design and beverage preparation to enhance customer satisfaction. As well as the ability to move between both department.

Overview

1
1
year of professional experience

Work History

Floral Clerk

Safeway
Newark, CA
08.2025 - 02.2026
  • Assisted customers in selecting floral arrangements and provided knowledgeable recommendations.
  • Designed custom floral arrangements and bouquets for both displays and customers
  • Handled high-volume orders during holidays like Christmas and Valentine's Day
  • Taking care of third party ordering and delivery services like DoorDash and FTD as well as our home shopping department
  • Preparing flowers for pre-orders and online orders for corsage, boutonnière, and funeral easels
  • Working 14+ hour shifts during busy holidays
  • Maintained cleanliness and organization of floral display areas to enhance customer experience.
  • Processed transactions efficiently while maintaining a friendly demeanor during peak business hours.

Barista

Safeway
Newark, CA
06.2025 - 02.2026
  • Prepared high-quality beverages following standardized recipes and procedures.
  • Operated espresso machines and brewing equipment with precision and care.
  • Provided exceptional customer service, addressing inquiries and resolving complaints.
  • Maintained cleanliness and organization of workstations to ensure safety standards.
  • Assisted in training new baristas on coffee preparation techniques and customer engagement.
  • Collaborated with team members to optimize workflow during peak hours for improved service speed.
  • Demonstrated adaptability by learning new drink recipes and seasonal menu items quickly

Education

Kinesiology

Chabot College
Hayward, CA
12.2027

Skills

  • Safe handling practices
  • Beverage preparation
  • Floral design
  • Problem-solving
  • Honest and dependable
  • Time management
  • Multitasking
  • Team player
  • Cash handling
  • Opening and closing duties
  • Exceptional customer service

Interests

I was a competitive dancer for 16 years with the same studio as well as being a teacher's assistant and substitute for classes with children of all ages! I enjoy pilates and dancing, going on walks with my dogs, reading and watching movies and tv shows, and traveling even though I haven't been very many places!

Timeline

Floral Clerk

Safeway
08.2025 - 02.2026

Barista

Safeway
06.2025 - 02.2026

Kinesiology

Chabot College