Hailey Chafin

• Advised customers on flower selections to enhance their experience and satisfaction.
• Crafted floral arrangements tailored to customer preferences and personal creativity.
• Maintained fresh floral displays throughout the day to enhance customer appeal.
• Crafted and arranged floral displays for optimal presentation and appeal.
• Delivered excellent customer service by addressing inquiries and fulfilling floral needs.
• Maintained inventory levels of flowers and supplies to ensure availability.
• Ordered fresh flowers from vendors to replenish inventory.
• Managed product inventory by breaking down loads and verifying receipt of ordered items.
• Pulling old and spent blooms from display to mark them down and give them another opportunity to be sold at a lower price.
• Provided guidance on plant care and maintenance to customers.
• Checked online delivery service and ensured arrangements were made and set up for timely delivery.
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• Developed and implemented merchandising strategies that effectively increased sales and improved product visibility.
• Merchandising plants outdoor and making sure they are appealing to the customers.
• Providing proper care for plants and attention to details such as removing dead blooms and leaves.
• Communication with floral department on where to set up displays for flowers.
• Receiving products and making sure that everything we were expecting to be delivered has arrived.
• Properly storing displays in an organized manner when they are not being used.
• Resolved customer inquiries and complaints, fostering satisfaction and encouraging customer loyalty.
• Providing knowledge on plants care instructions and what specific types of plants are needing.
• Utilized tools, including scissors, waterboy, hose, and wet floor signs, to maintain safety standards.

Processed sales transactions accurately and efficiently at the register.

• Assisted customers in selecting appropriate dog food products.
• Answered customer inquiries and located merchandise to enhance shopping experience.
• Greeted customers upon entering the store and provided assistance.
• Ensure that customers are aware of promotional deals on items.
• Set up customers' astro loyalty accounts.
• When ringing customers up i would also ensure that I rang them up on the right account so they could receive free items after they had purchased so many of them.
• Providing a friendly and welcoming experience for customers.
• Maintained cleanliness of work area to promote a safe environment.
• Training on selling specific items in the store and how to apply those to what a customer was experiencing with their pet whether that was picky eating or specific allergies.
• Helped deliver donations to local animal shelter.
• I would check best buy dates on bags and place items that were close to expiring in a mark down area
• Setting up customers to self bathe their dogs.
• Cleaning self wash tubs to ensure they were ready for new customers.
• Assisting groomers if they need to step away by standing with the pet and comforting them

• Provided excellent customer service in a busy dining environment.
• Took accurate orders and communicated with kitchen staff effectively.
• Processed cash transactions and payments, ensuring accuracy and efficiency.
• Maintained cleanliness and organization of dining area throughout shifts.
• Assisted in training new staff on restaurant procedures and standards.
• Resolved customer complaints promptly to enhance guest satisfaction.
• Recommended menu items based on customer preferences and dietary needs.
• Developed positive relationships with regular customers through friendly conversation.
• Greeted customers, answered questions, and recommended specials to increase profits.
• Assisted other wait staff members in times of heavy customer traffic.
• Maintained a clean work station by restocking supplies, wiping down counters.
• Checked with customers during meal service to confirm satisfaction and address needs promptly.
• Answered questions about menu items, ingredients, and pricing.
• Organized take-out orders efficiently according to customer requests.
• Replenished beverages during meal service.
• Prepared checks accurately and processed payments promptly.
• Provided accurate change for cash transactions using a cash register system.
• Performed basic math calculations when computing bills for customers' meals.
• Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
• Conducted training sessions for new employees on restaurant operations and service standards.
• Restocked service areas with necessary supplies to ensure readiness during peak hours.
• Initiated friendly conversations with customers to build rapport and encourage repeat visits.
• Remembered regular customers' orders to provide personalized service and improve efficiency.
• Crafted custom dishes not listed on the menu to accommodate customer requests and preferences.
• Adapted to various shifts, including opening and closing, to support restaurant operations.

• Operated espresso machines and brewing equipment to consistently deliver high-quality beverages.
• dPrepared a variety of specialty teas and coffees for customers.
• Assisted customers in selecting beverages based on their preferences.
• Recommended pastries and sandwiches to pair with customers' beverages.
• Upselling items to customers to get them to try new things and spend more money.
• Created welcoming atmosphere for customers through friendly interactions.
• Ensured cleanliness and organization of tea shop, enhancing customer experience.
• Opened and closed coffee shop independently, managing daily operations and ensuring readiness for service.
• Operated cash registers to process customer payments.
• Provided detailed herbal knowledge to customers, assisting them in selecting appropriate herbs for home use.
• Merchandise planning with the owner on where to put items to hopefully increase their potential of selling.
• Sampling food and drink items to be familiar with what i like and could recommend to customers.