GABRIELLA HERNANDEZ
MIAMI,United States
Summary
Multilingual professional fluent in English, Spanish, and intermediate level of German, with a strong passion for the medical field and education in psychology and psychiatry. Detail oriented team player known for exceptional communication skills and the ability to manage multiple projects simultaneously while maintaining a high degree of accuracy. Demonstrates leadership qualities complemented by effective mediation skills, fostering collaboration and understanding within diverse teams. Eager to engage in volunteer opportunities or shadowing roles, committed to providing compassionate support to those in need.
Overview
1
1
years of professional experience
Work History
Internship
VITAS Hospice Pro Active Caller
01.2024
- Called Hospice patients and their primary care givers to help with medication and medical equipment needs.
- Helped log comments or needs stated by patients to VITAS.
Starbucks Trainer
Starbucks, Compass Group
08.2024 - Current
- Developed training materials to enhance employee knowledge and performance.
- Conducted onboarding sessions to ensure smooth integration of new team members.
- Monitored training progress and provided feedback for continuous improvement.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Processed customer transactions efficiently and accurately using point-of-sale systems.
- Handled cash, credit, and debit transactions while ensuring proper cash management practices.
- Assisted customers with inquiries, providing product information and support.
Office Aid
Jorge Mas Canosa Middle School
01.2018 - 01.2020
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Welcomed office visitors and directed staff to arrivals of scheduled appointments.
- Interacted with Parents and visitors to meet their need.
- Managed smooth processing of student paperwork to support office productivity.
Education
High School -
Medical Academy For Science and Technology High @ Homestead
01.2024
Bachelor of Arts - Clinical Psychology
Florida International University
Miami, FL08-2028
Skills
- Computer skills
- Flexible and adaptable
- Organization and Time management
- Dependable and Responsible
- Problem Solving
- Mediator
- Public speaking
- Patient and understandable
- Accustomed to designing for projects, events
- Verbal and written communication
- Teamwork and collaboration
- Fast learner
- Interpersonal and social skills
- Creativity and innovation
- Outstanding communication skills
- Spanish speaker
Accomplishments
High school Diploma with Honors- Medical Academy for Science and Technology
LANGUAGES
English
Spanish
German
Interests
- Music- Current Ukulele learner and advocate
- Crafting and DIY Projects- Drawing realistic and cartoon scenes with an interest in the human anatomy
- Acting and Theater- Participating in small group acts
- Fashion
- Psychiatry
- Reading
- Teaching
- History
- Renaissance Art
- Strange Medical Phenomenon
Timeline
Starbucks Trainer
Starbucks, Compass Group
08.2024 - Current
Internship
VITAS Hospice Pro Active Caller
01.2024
Office Aid
Jorge Mas Canosa Middle School
01.2018 - 01.2020
High School -
Medical Academy For Science and Technology High @ Homestead
Bachelor of Arts - Clinical Psychology
Florida International University
Outstanding Academic Achievement English Language Arts Award 2024 MAST @ Homestead
Best Achievement for Language Arts year 2024
Similar Profiles
Akash DeepAkash Deep
IOS Team Lead at Pro Caller, Pro Emailer (Holofy)IOS Team Lead at Pro Caller, Pro Emailer (Holofy)
GISELE MONTOBANGISELE MONTOBAN
Registered Nurse at Vitas HospiceRegistered Nurse at Vitas Hospice
Joaquin PerezJoaquin Perez
Hospice Registered Nurse Case Manager at Vitas HospiceHospice Registered Nurse Case Manager at Vitas Hospice
Favio MunozFavio Munoz
Maintenance Supervisor at Hotel Nacional De CubaMaintenance Supervisor at Hotel Nacional De Cuba
Lourdes Perez De CaminoLourdes Perez De Camino
Echo Vascular Technician at Jackson South Medical Center, JSMCEcho Vascular Technician at Jackson South Medical Center, JSMC