Gabriella Huantes
San Antonio,US
Summary
Server with 5 years of experience in enhancing guest satisfaction through attentive service and seamless event coordination. Proficient in upselling, team collaboration, and problem solving to ensure high quality dining experiences. Finalist in the San Antonio Pineapple Hospitality Award nominated by the General Manger of AC Hotel by Marriott.
Overview
6
6
years of professional experience
Work History
Am Server/Banquet Server
AC Hotel by Marriott
San Antonio, US
05.2023 - Current
- Provide attentive service, boosting customer satisfaction and repeat patronage
- Managed high-volume orders efficiently, ensuring timely delivery and accuracy
- Maintain strict adherence to food safety standards and hotel protocols
- Work seamlessly with kitchen and event staff to orchestrate smooth dining experiences
- Contribute to team success through effective communication
- Consistently upsell menu items and services, enhancing guest experiences and boosting revenue
- Assisted in the setup and breakdown of banquet tables, chairs, linens, and other equipment.
- Monitored event timelines, adjusting service as needed to align with schedule changes.
Server
Julia's Bar & Bistro
01.2021 - 12.2021
Hostess / Server
Zinc Wine Bar & Bistro
01.2019 - 03.2020
Education
Food Handlers Safety Course -
360 Training
Skills
- Customer Service
- Hosting
- Serving
- Upselling
- OpenTable
- Micros
- Event Coordination
- Team Collaboration
- Problem Solving
- Attention to Detail
- Multitasking
- Time Management
References
Mariana Cuellar
Banquet Captain - AC Hotel by Marriott
(956) 701-1879
Richard Britton
Manager - Zinc Wine Bar & Bistro
(210) 364-2489
Timeline
Am Server/Banquet Server
AC Hotel by Marriott
05.2023 - Current
Server
Julia's Bar & Bistro
01.2021 - 12.2021
Hostess / Server
Zinc Wine Bar & Bistro
01.2019 - 03.2020
Food Handlers Safety Course -
360 Training