Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
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Gabriella Hunter

Gabriella Hunter

Charlotte,NC

Summary

Results-driven professional with a strong background in security, operations, and team leadership. Currently serving as a Charlotte Division Protective Service Specialist and Deputy Team Leader at QuikTrip, demonstrating a proven ability to lead, train, and support peers while protecting the QuikTrip brand. Committed to enhancing my skill sets and advancing into a Team Leader role. Passionate about fostering a secure environment that promotes operational efficiency and team success.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Charlotte Division Protective Services Specialist

QuikTrip Corporation
Charlotte, NC
02.2024 - Current
  • Ensure the safety and security for customers, employees and property.
  • Protect employees, customers, authorized visitors, vendors, QuikTrip and private property from harm.
  • Deter illegal activity, theft, and vandalism within and upon QuikTrip's property.
  • Train new hires as a Field Training Officer
  • As the Deputy Team Leader I lead, direct, supervise, manage and professionally develop Division Protective Services Specialists in the absence of the Team Leader.

Tax Preparer

Intuit TurboTax
02.2022 - 03.2024
  • Assisted customers with tax preparation and software
  • Managed multiple clients while maintaining accuracy
  • Provided strong customer service and problem-solving

Probation & Parole Officer

NC Department of Public Safety
Gastonia, NC
07.2019 - 11.2021
  • Managed offender caseloads, ensuring strict compliance with court directives and prescribed treatment plans.
  • Managed comprehensive resource allocation for housing, employment, mental health, and substance abuse treatment initiatives.
  • Implemented conflict resolution strategies and demonstrated leadership to ensure offenders received necessary family support, aiming to decrease the likelihood of re-offending.

Correctional Officer II

NC Department of Public Safety
Salisbury, NC
05.2018 - 07.2019
  • Maintain order, prevent disturbances, assaults and escapes.
  • Maintained safety in high-pressure environments.
  • Ensure the whereabouts of all inmates at all times.
  • Search inmates and their living quarters for contraband, such as weapons and drugs.

Dietary Supervisor

Compass Group
Charlotte, NC
11.2017 - 05.2018
  • Managed a diverse team of 5+ employees, fostering a positive work environment and driving team performance.
  • Directed kitchen operations to maintain high standards of food safety and quality compliance.
  • Achieved high levels of patient satisfaction through proactive engagement and resolution of concerns.
  • Enhanced staff competency in special diet guidelines, resulting in improved patient care quality.

Education

Master of Science - Criminal Justice

Walden University
07-2021

Bachelor of Arts - Criminal Justice

Livingstone College
05-2015

Skills

  • Leadership
  • Professionalism
  • Conflict Resolution
  • Team Supervision
  • Customer Service
  • Case Management
  • Crisis Management
  • Training & Development

Affiliations

Sigma Gamma Rho Sorority Inc.

Bridge of Destiny Worship Center

Certification

  • QPR Certified
  • Armed Security License
  • First-Aid/CPR

Timeline

Charlotte Division Protective Services Specialist

QuikTrip Corporation
02.2024 - Current

Tax Preparer

Intuit TurboTax
02.2022 - 03.2024

Probation & Parole Officer

NC Department of Public Safety
07.2019 - 11.2021

Correctional Officer II

NC Department of Public Safety
05.2018 - 07.2019

Dietary Supervisor

Compass Group
11.2017 - 05.2018

Master of Science - Criminal Justice

Walden University

Bachelor of Arts - Criminal Justice

Livingstone College
Gabriella Hunter