Gabriella Ivanic
Bayside,NY
Summary
Dynamic and dedicated professional with lifeguard, CPR, AED, BLS certification from American red Cross, skilled in emergency response and customer engagement. Proven ability to enhance safety and satisfaction through effective problem-solving and empathetic communication. Experienced in training and mentoring, fostering trust with clients while maintaining high standards of care and facility cleanliness.
Professional with strong background in aquatic safety and emergency response, prepared for this role. Proven ability to ensure patron safety, handle high-pressure situations, and perform rescues effectively. Strong focus on teamwork and achieving safety goals, with adaptability to changing conditions. Skilled in CPR, first aid, and water rescue techniques, complemented by reliable and calm demeanor.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Lifeguard and Swim Instructor
Driftwood Day Camp
05.2024 - 08.2024
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- BLS certified
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Attentively monitored swimmers.
- Taught swim lessons and lifeguard for 2-13 year olds for private and group lessons
- Responded to emergency situations in a timely, efficient manner.
Elder Care
Self-employer
01.2019 - 01.2022
- Improved clients'' satisfaction by providing personalized elder care placement recommendations.
- Provided emotional support to families by listening empathetically and offering guidance on elder care resources.
- Established trust with vulnerable populations such as elderly patients, providing compassionate care that addressed their unique challenges.
- Increased employee satisfaction by offering diverse learning opportunities that catered to individual interests and career goals.
- Maintained proper care with medications
Babysitter
Self-emplyed
01.2019 - 01.2022
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Reassured children when upset providing emotional support and stability.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Taught children to organize toys, wash hands, and share by leading by example.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
Retail Sales Associate Worker
PacSun-Pacific Sunwear
04.2021 - 09.2021
- Maintained a visually appealing and organized sales floor, contributing to a positive shopping environment for customers.
- Handled cash transactions accurately, ensuring proper handling of currency and credit card payments at the point of sale.
- Streamlined inventory management processes by accurately tracking stock levels and promptly restocking merchandise as needed.
- Greeted customers upon entry, establishing rapport from the onset of their shopping experience while making them feel welcome in the store environment.
- Resolved customer issues with tactful problem-solving skills, resulting in increased satisfaction rates.
- Enhanced team productivity by collaborating with coworkers to achieve daily sales targets and complete tasks efficiently.
- Supported store cleanliness standards by regularly organizing shelves, folding clothing items, cleaning surfaces, sweeping, and mopping the floor space.
- Phone etiquette
Horse Walker
Horseability
06.2018 - 08.2018
- Educated clients on proper walking posture and technique, reducing risk of injury and promoting long-term success.
- Developed positive relationships with clients, fostering trust and encouraging open communication about health concerns.
- Worked with children and adults who had disabilities and helped them walk, groom, and ride horses in the ring and on trail
Education
Associate of Arts - Psychology, Pre-med
Binghamton Univeristy
Binghamton, NY05-2026
Skills
- Strong communicator
- Lifeguard certification
- Effective problem-solver
- Leadership qualities
- First aid
- Patience and empathy
- Team collaboration
- CPR and AED training
- Adaptability in emergencies
- CPR certified
- Public safety
- Team bonding
- General maintenance
- Emergency response
- Public safety knowledge
- Safety training
- Water rescue techniques
- Complex Problem-solving
- Safety oversight
- Equipment management
- Swim instruction
- Training and mentoring
- Record keeping
- Customer engagement
- Stock replenishment
- Store maintenance
- Merchandise display
- Product recommendations
- Upselling strategies
- Sales techniques mastery
- Returns processing
- Brand representation
Certification
- First Aid/CPR Certified
- BLS certified
Timeline
Lifeguard and Swim Instructor
Driftwood Day Camp
05.2024 - 08.2024
Retail Sales Associate Worker
PacSun-Pacific Sunwear
04.2021 - 09.2021
Elder Care
Self-employer
01.2019 - 01.2022
Babysitter
Self-emplyed
01.2019 - 01.2022
Horse Walker
Horseability
06.2018 - 08.2018
Associate of Arts - Psychology, Pre-med
Binghamton Univeristy
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