Uploaded over 500 insurance and medical files and indexed them accordingly.
Assisted with compiling the financials of the men's and women's houses according to the patients services.
Maintained clean, neat, and operational facilities to serve program needs.
Support Staff Member
The Village Deli
04.2024 - Current
Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
Took reservations and to-go orders by phone and in person, answered customer questions, and informed of accurate wait times.
Resolved guest complaints professionally, taking appropriate action to address issues and improve future experiences.
Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
Reset and cleaned tables quickly to prepare for new customers.
Store Manager
Tracks on Kirkwood
08.2022 - Current
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Managed inventory control, cash control, and store opening and closing procedures.
Oversaw hiring, training and mentoring new staff members.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Reconciled daily sales transactions to balance and log day-to-day revenue.
Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
Manged store social media platforms creating new engaging content every week.
Worked in warehouse and engaged in heavy manual labor.