Hardworking and passionate job seeker with strong organizational skills eager to secure an administrative position. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
Work History
Patient Access Liaison
Vassar Brothers Medical Center
01.2024 - Current
Responsibilities include: verifying insurance coverage, collecting payments, maintaining accurate patient records, monitoring patient satisfaction and protecting privacy following HIPAA standards, and tracking compliance with the facility policies and procedures. Experienced in the Emergency Department, Outpatient, Catheterization Lab, Perioperative, and Admitting.
Dasher
DoorDash
09.2020 - Current
Responsibilities include: delivering food and other items to customers from store to location specified; communicating with dispatchers regarding delivery details such as drop-off points, addresses, phone numbers, and names of customers
Aquatics and Recreation Attendant
Rocking Horse Ranch Resort
05.2019 - 06.2021
Responsibilities included: communications with resort guests; directing guests and giving direction on how to use each attraction; operating outside attractions such as bungee jumping and the ski lift; distributing sports equipment
Registrar
Marist College
01.2020 - 05.2020
Responsibilities included: organized and filed paperwork for secure recordkeeping; greeted every guest with personable approach and provided knowledgeable service; directed guests to appropriate personnel as well as over the phone
Crew Member
Dunkin' Donuts
11.2017 - 03.2019
Responsibilities included: friendly and efficient customer service; end of shift cash drawer proofing; multi-tasking; marketing the product; resolving problems; preparing products following company procedures; and following safety and sanitation guidelines
MIPO Pollster
Marist College
06.2016 - 08.2017
Responsibilities included: calling random people to survey them on popular issues nationwide, for example, 2016 Presidential election; computer research; and communication with the public
Education
Bachelor of Arts - Psychology
Siena College
Loudonville, NY
05.2022
B. A. - Psychology and Special Education in Psychology
Marist College
Poughkeepsie, NY
Advanced Regents Diploma -
Highland High School
Highland, NY
06.2018
Skills
Customer Service (7 years)
Time Management (6 years)
Microsoft Office Suite (5 years)
Google software (5 years)
Multi-Tasking (5 years)
Organizational Skills (5 years)
Cash Management (4 years)
Communication (4 years)
Recordkeeping Requirements (4 years)
Insurance Verification (9 months)
Medical Terminology (9 months)
Eligibility Determination (9 months)
Professional Bedside Manner (9 months)
Languages
American Sign Language
Elementary
Timeline
Patient Access Liaison
Vassar Brothers Medical Center
01.2024 - Current
Dasher
DoorDash
09.2020 - Current
Registrar
Marist College
01.2020 - 05.2020
Aquatics and Recreation Attendant
Rocking Horse Ranch Resort
05.2019 - 06.2021
Crew Member
Dunkin' Donuts
11.2017 - 03.2019
MIPO Pollster
Marist College
06.2016 - 08.2017
Bachelor of Arts - Psychology
Siena College
B. A. - Psychology and Special Education in Psychology
Sr. Manager Emergency Dispatch/Call Center Team Lead at Vassar Brothers Medical CenterSr. Manager Emergency Dispatch/Call Center Team Lead at Vassar Brothers Medical Center
Internal Medicine Resident at Nuvance health - Vassar Brothers Medical CenterInternal Medicine Resident at Nuvance health - Vassar Brothers Medical Center