Gabriella Lemmo
Murrells Inlet,SC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
17
17
years of professional experience
Work History
Outreach Coordinator / Outreach Coordinator II
Little River Medical Center
11.2017 - Current
- Assist with SNAP application, Medicaid application, Marketplace Insurance, Welvista application and hospital financial assistance programs application.
- Assist with appeal process of SNAP, Medicaid and Marketplace Insurance.
- Overseeing LRMC Outreach team and activates in the community while providing health care options to migrant, indigent and uninsured and underinsured patients.
- Serves as a public relations liaison and works directly with patients and community to reduce barriers to accessing care and qualifying services.
- Pursued quarterly growth targets through strong leadership, analysis, problem-solving, team building, and coaching.
- Developed network relationships with healthcare organizations to enhance community awareness and promote services.
- Implemented strategies to increase public awareness of social and community service programs.
- Reporting of grant deliverables using various case management systems.
CSR II
Little River Medical Center
01.2012 - 11.2017
- Maintained up-to-date knowledge of health insurance and company policies.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of Little River Medical Center and creating welcoming, positive experiences.
- Cross-trained existing employees to maximize team agility and performance.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Accomplished multiple tasks within established timeframes.
Hostess/Server
Miyabi Japanese Steakhouse and Sushi Bar
02.2011 - 01.2012
- Making reservations, Seating customers, Serving customers
Business Partner
Chilton Memorial Hospital
07.2008 - 08.2010
- Creation of newborns birth certificates, Order entry, Answering and transferring phone calls, Calling overhead codes for newborn emergencies, Directing visitors
- Prepared patient charts, pre-admissions and consent forms as necessary.
- Stayed on top of all records requests and case management functions with open and clear communication.
- Prepared medical payment, uninsured and other claim types.
- Maintained patient confidence by keeping patient records information confidential.
- Supported medical staff by providing organized and accurate medical records.
- Reviewed charts and flagged incomplete or inaccurate information.
Mother Baby Birth Certificate Clerk
Columbus Hospital
09.2007 - 06.2008
- Creation of newborn birth certificates, Newborn auditory testing, Answering and transferring phones, Order entry
- Followed confidentially regulations to maintain privacy.
- Updated records with new information.
- Assisted with typing, data entry, and answering incoming calls as required.
- Transferred inactive records to storage to free up space and preserve history.
- Maintained accuracy of records by verifying accuracy of data in records.
- Sorted all paperwork and documents alphabetically and according to dates and significance.
Education
Certificate Medical Billing And Coding
Horry-Georgetown Technical College
Conway, SC08-2023
Certified Clinical Medical Assistant
Horry-Georgetown Technical College
Conway, SC11-2018
High School Diploma -
Wayne Valley High School
Wayne, NJ06-2007
Skills
- Networking
- Attention to Detail
- Excellent Communication
- Customer Service
Timeline
Outreach Coordinator / Outreach Coordinator II
Little River Medical Center
11.2017 - Current
CSR II
Little River Medical Center
01.2012 - 11.2017
Hostess/Server
Miyabi Japanese Steakhouse and Sushi Bar
02.2011 - 01.2012
Business Partner
Chilton Memorial Hospital
07.2008 - 08.2010
Mother Baby Birth Certificate Clerk
Columbus Hospital
09.2007 - 06.2008
Certificate Medical Billing And Coding
Horry-Georgetown Technical College
Certified Clinical Medical Assistant
Horry-Georgetown Technical College
High School Diploma -
Wayne Valley High School