Gabriella Maspero
San Antonio,TX
Summary
Energetic and dependable professional with excellent customer service, organizational and communication skills. Anticipates customer needs and provides service proactively while quickly and accurately responding to customer inquiries. Demonstrates consistently positive attitude and creates welcoming atmosphere for customers and colleagues.
Overview
3
3
years of professional experience
Work History
Tunnel Attendant
Diamond Shine Carwash
07.2023 - 12.2023
- Enhanced customer satisfaction by providing efficient and courteous service.
- Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.
- Assisted with inventory management to ensure adequate stock levels were maintained for smooth operations.
- Handled cash transactions accurately, ensuring proper documentation for financial records.
- Responded to customer requests efficiently and with knowledgeable assistance.
Curbside Shopper
HEB Grocery Store
05.2022 - 05.2023
- Enhanced customer satisfaction by providing efficient and accurate curbside shopping services.
- Assisted store management in maintaining optimal inventory levels for popular items, ensuring timely restocking.
- Expedited order processing by swiftly locating and gathering requested products from the store shelves.
- Collaborated with team members to ensure seamless communication and coordination of curbside orders.
- Managed high volumes of orders during peak times, prioritizing tasks to maintain efficiency and accuracy.
Hostess
Specht's Texas
04.2021 - 09.2021
- Enhanced customer experiences by efficiently managing reservations and seating arrangements.
- Reduced wait times for guests by effectively coordinating with other team members during peak hours.
- Increased overall dining satisfaction by promptly addressing and resolving guest concerns or issues.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Maximized table turnover rates by monitoring dining room activity closely and anticipating when tables would become available for new parties.
Education
High School Diploma -
Smithson Valley High School
Spring Branch, TX05.2023
Skills
- Safety Awareness
- Customer Service
- Excellent communication
- Inventory and Supply
- Selling Products
- Cash handling experience
- Strong work ethic
- Positive attitude
- Interpersonal skills
Timeline
Tunnel Attendant
Diamond Shine Carwash
07.2023 - 12.2023
Curbside Shopper
HEB Grocery Store
05.2022 - 05.2023
Hostess
Specht's Texas
04.2021 - 09.2021
High School Diploma -
Smithson Valley High School
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