Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gabriella Menegazzi

Tampa,FL

Summary

New Esthetician who uses strong business, sales and customer service skills to meet spa goals and exceed client expectations. Experience includes skin care facials, waxing, peels, acne treatments and microdermabrasion to accentuate the beauty of each client.

Overview

6
6
years of professional experience

Work History

Fine Dining Server

Boulon
12.2022 - Current
  • Took and delivered guests orders accurately and efficiently resulting in high level of customer satisfaction.
  • Suggested and explained menu items, specials, and wine selections resulting in increased sales and revenue.
  • Maintained clean and organized dining area resulting in pleasant and comfortable dining environment.
  • Assisted other servers and team members when necessary resulting in seamless guest flow throughout restaurant.
  • Consistently achieved above 20% tip percentage.

Server

Hula Bay Club
11.2021 - 04.2023
  • Ensured optimal guest experience by seating guests, taking orders, serving dishes, and removing dinnerware promptly and with positive attitude.
  • Managed orders and accompanying financial transactions using digital point of sale system.
  • Knowledgeably recommended menu items based on customer needs and preferences, including upselling complementary dishes and drinks.
  • Negotiated/resolved customer concerns.
  • Ensured maintenance of food hygiene in accordance with standards and guidelines.
  • Consistently achieved above 18% tip percentage.

Swim Instructor

YMCA
05.2019 - 06.2021
    • Taught daily swim instructions to students varying in ages from 3 months to adult, including special needs kids.
    • Assisted in setting up pool deck, cleaning up public areas and closing pools in unsafe conditions.
    • Taught five-program components for personal safety, water orientation and stroke development, water sports and games, rescue and personal growth.
    • Took notes of strengths and weaknesses of each child in class to track progress.
    • Developed and implemented lesson plans based on individual student needs.

Barista

Starbucks
08.2020 - 03.2021
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Recommended items based on solid understanding of individual customer needs and preferences.
  • Controlled drive-thru while managing to make beverages.
  • Trained new team members with positive reinforcement and provided respectful and encouraging coaching.
  • Memorized recipes for specialty coffee beverages and seasonal offerings

Lifeguard

YMCA
03.2018 - 07.2020
  • Supervised swimming activities at aquatics facility and ensured that polices, guidelines, and safety procedures were followed.
  • Administered first aid in event of injury, rescued swimmers in distress or danger of drowning, and administered CPR and/or artificial respiration, if necessary.
  • Evaluated conditions for safety and initiated aquatics emergency action plan as required.
  • Inspected pool facilities, equipment, and water to ensure they are safe and useable.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Provided friendly customer service to guests and addressed concerns.

Education

Lash Fundamental Course -

Zoe Milan Academy
Tampa, FL
03.2020

Esthiology Full Specialist -

Clearwater Aveda Institute
Clearwater, FL
02.2020

High School Diploma -

H.B Plant High School
Tampa, FL
05.2019

Skills

    • Adaptability
    • Problem solving
    • Superior Attention to Detail
    • Communication
      • Customer service
      • Waxing and hair removal
      • Body treatments
      • Manicures and pedicures

Timeline

Fine Dining Server

Boulon
12.2022 - Current

Server

Hula Bay Club
11.2021 - 04.2023

Barista

Starbucks
08.2020 - 03.2021

Swim Instructor

YMCA
05.2019 - 06.2021

Lifeguard

YMCA
03.2018 - 07.2020

Lash Fundamental Course -

Zoe Milan Academy

Esthiology Full Specialist -

Clearwater Aveda Institute

High School Diploma -

H.B Plant High School

Similar Profiles

CREATE PROFILE
Gabriella Menegazzi