Gabriella Menegazzi
Tampa,FL
Summary
New Esthetician who uses strong business, sales and customer service skills to meet spa goals and exceed client expectations. Experience includes skin care facials, waxing, peels, acne treatments and microdermabrasion to accentuate the beauty of each client.
Overview
6
6
years of professional experience
Work History
Fine Dining Server
Boulon
Tampa, FL
12.2022 - Current
- Took and delivered guests orders accurately and efficiently resulting in high level of customer satisfaction.
- Suggested and explained menu items, specials, and wine selections resulting in increased sales and revenue.
- Maintained clean and organized dining area resulting in pleasant and comfortable dining environment.
- Assisted other servers and team members when necessary resulting in seamless guest flow throughout restaurant.
- Consistently achieved above 20% tip percentage.
Server
Hula Bay Club
Tampa, FL
11.2021 - 04.2023
- Ensured optimal guest experience by seating guests, taking orders, serving dishes, and removing dinnerware promptly and with positive attitude.
- Managed orders and accompanying financial transactions using digital point of sale system.
- Knowledgeably recommended menu items based on customer needs and preferences, including upselling complementary dishes and drinks.
- Negotiated/resolved customer concerns.
- Ensured maintenance of food hygiene in accordance with standards and guidelines.
- Consistently achieved above 18% tip percentage.
Swim Instructor
YMCA
Tampa, FL And Rock Hill, SC
05.2019 - 06.2021
- Taught daily swim instructions to students varying in ages from 3 months to adult, including special needs kids.
- Assisted in setting up pool deck, cleaning up public areas and closing pools in unsafe conditions.
- Taught five-program components for personal safety, water orientation and stroke development, water sports and games, rescue and personal growth.
- Took notes of strengths and weaknesses of each child in class to track progress.
- Developed and implemented lesson plans based on individual student needs.
Barista
Starbucks
Rock Hill, SC
08.2020 - 03.2021
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Recommended items based on solid understanding of individual customer needs and preferences.
- Controlled drive-thru while managing to make beverages.
- Trained new team members with positive reinforcement and provided respectful and encouraging coaching.
- Memorized recipes for specialty coffee beverages and seasonal offerings
Lifeguard
YMCA
Tampa, FL
03.2018 - 07.2020
- Supervised swimming activities at aquatics facility and ensured that polices, guidelines, and safety procedures were followed.
- Administered first aid in event of injury, rescued swimmers in distress or danger of drowning, and administered CPR and/or artificial respiration, if necessary.
- Evaluated conditions for safety and initiated aquatics emergency action plan as required.
- Inspected pool facilities, equipment, and water to ensure they are safe and useable.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
Education
Lash Fundamental Course -
Zoe Milan Academy
Tampa, FL03.2020
Esthiology Full Specialist -
Clearwater Aveda Institute
Clearwater, FL02.2020
High School Diploma -
H.B Plant High School
Tampa, FL05.2019
Skills
- Adaptability
- Problem solving
- Superior Attention to Detail
- Communication
- Customer service
- Waxing and hair removal
- Body treatments
- Manicures and pedicures
Timeline
Fine Dining Server
Boulon
12.2022 - Current
Server
Hula Bay Club
11.2021 - 04.2023
Barista
Starbucks
08.2020 - 03.2021
Swim Instructor
YMCA
05.2019 - 06.2021
Lifeguard
YMCA
03.2018 - 07.2020
Lash Fundamental Course -
Zoe Milan Academy
Esthiology Full Specialist -
Clearwater Aveda Institute
High School Diploma -
H.B Plant High School