GABRIELLA MERCADO
Nashville,TN
Summary
Highly motivated and experienced dental assistant seeking a full-time position at chairside. Attention to detail, quality patient care, and a drive to continue learning new skills are key attributes I have to offer my future place of employment. With strong teamwork and communication skills, I offer the ability to adapt quickly to changing circumstances for your practice.
Overview
8
8
years of professional experience
Work History
Dental assistant
Nashville Oral Surgery
11.2021 - 01.2024
- Improved patient comfort by providing oral and emotional support during surgical procedures.
- Increased patient satisfaction by addressing concerns and answering questions prior to surgery.
- Monitored patient comfort and safety during dental procedures.
- Prepared patient X-rays and images for review by dentist.
- Assisted surgeon during procedures by wiping up bodily fluids and handing over needed dental instruments.
- Measured and recorded vital statistics by taking patients' blood pressure, temperature, and pulse.
- Maintained a safe and clean working environment through proper sterilization of instruments and adherence to infection control protocols.
- Cleaned and sanitized dental instruments and equipment as well as treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Scheduled and confirmed patient appointments.
Cashier/Customer Service
Fazoli's
03.2016 - 11.2021
- Work to provide a positive experience for customers while building loyal clientele through friendly interactions and maintaining high standards of customer service during high-volume.
- fast-paced operations
- Resolve complaints promptly and professionally,
- Quickly and accurately process credit transactions,
- Assisted coworkers with daily tasks during high volume work day.
Education
Dental Assistant School of Nashville
Brentwood, TN11.2021
Penn Foster High School
12.2019
Skills
- Clinical Support
- Equipment Sterilization
- Sanitation Protocols
- Patient Relations
- Patient Education
- Patient Scheduling
- Procedure Support
- Treatment Room Setup and Breakdown
- Radiology Certified
- CPR Certification
References
- Naomi Williams, 615-589-9430, Pnengelman@gmail.com
- Janeane Kinnaman, 615-812-9766
Timeline
Dental assistant
Nashville Oral Surgery
11.2021 - 01.2024
Cashier/Customer Service
Fazoli's
03.2016 - 11.2021
Dental Assistant School of Nashville
Penn Foster High School
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