Gabriella Monte
Mastic,NY
Summary
Personable Office Representative with 2 years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment. Always positive and radiating attitude.
Overview
3
3
years of professional experience
Work History
Office Administrator
Comfort Air Conditioning & Heating
2022.03 - Current
- Interacted with customers by phone, email, or in-person to provide information and provide temporary solutions.
- Maintained online and physical paper filing systems for easy retrieval of both past and present information.
- Edited documents to improve accuracy of language, flow, and readability.
- Effectively Kept Management on Track with Accurate record keeping and reminders of incoming work and projects
- Created purchase orders and tracked invoices to avoid missed or delayed shipments.
- Answered and managed incoming calls by recording accurate messages to deliver to correct office personnel.
Store Manager
Ralphs Italian Ices
2020.04 - Current
- Maintained professional, organized, and safe environment for both employees and Customers
- Managed inventory , cash control, and handled store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Cultivated warm relationships with regular customers.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Waitress/Bartender
Medford Pasteria
2021.10 - 2022.02
- Remained calm and positive when dealing with difficult customers and crazy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and handled large parties with ease.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Trained new waitstaff on proper food handling, customer service and safety procedures.
Education
High School Diploma -
William Floyd High School
Mastic Beach, NY06.2021
Skills
- Creating Presentations and Proposals
- Managing Multiple Tasks
- Public and Media Relations
- Communicating and Socializing
- Organization
- Team Leadership
Languages
Italian
Native or Bilingual
Timeline
Office Administrator
Comfort Air Conditioning & Heating
2022.03 - Current
Waitress/Bartender
Medford Pasteria
2021.10 - 2022.02
Store Manager
Ralphs Italian Ices
2020.04 - Current
High School Diploma -
William Floyd High School
Similar Profiles
Ian WallaceIan Wallace
Apprentice Plumber at Comfort Systems- Heating And Air ConditioningApprentice Plumber at Comfort Systems- Heating And Air Conditioning
Jorge AlvarezJorge Alvarez
HVAC Technician at Comfort Zone Heating And Air ConditioningHVAC Technician at Comfort Zone Heating And Air Conditioning
Jose TrevinoJose Trevino
HVAC Technician at Dependable Comfort Air Conditioning and Heating. LicenseHVAC Technician at Dependable Comfort Air Conditioning and Heating. License