Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gabriella Pantovich

Aumsville

Summary

Dynamic barista with exceptional customer service skills honed at Dutch Bros, adept at managing time effectively during peak hours. Recognized for fostering a welcoming atmosphere and resolving customer complaints promptly. A detail-oriented team player, committed to cleanliness and quality, ensuring a positive experience for all patrons.

Overview

5
5
years of professional experience

Work History

Barista

Dutch Bros
04.2024 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote a fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Barista

Starbucks
07.2023 - 03.2024
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Controlled line and crowd with quick, efficient service.

Pizza Maker

Figaro's Pizza
06.2020 - 08.2023


  • Developed strong time management skills by juggling multiple orders during peak hours without compromising quality.
  • Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
  • Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
  • Prepared raw materials for cooking by cutting vegetables and preparing dough.

Education

High School Diploma -

Cascade High School
Turner, OR

Associate of Arts -

Chemeketa Community College
Salem, OR

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Cleanliness
  • Problem-solving
  • Exceptional customer service
  • Adaptive and creative

Timeline

Barista

Dutch Bros
04.2024 - Current

Barista

Starbucks
07.2023 - 03.2024

Pizza Maker

Figaro's Pizza
06.2020 - 08.2023

High School Diploma -

Cascade High School

Associate of Arts -

Chemeketa Community College

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