Gabriella Russo
Columbia,MO
Summary
Entry level Business Development candidate graduating with a Bachelor of Science in Biological Sciences and a Minor in Business. Experienced in high volume, client facing healthcare environments requiring resilience, precision, and strong communication. Proven ability to build trust quickly, handle challenging conversations, and operate effectively within structured systems. Completed foundational coursework in SaaS and CRM systems to prepare for a career in technology sales. Motivated to grow within a fast paced, performance driven organization.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Laboratory Associate
Boone Hospital
Columbia, MO
01.2026 - Current
- Conducted routine laboratory tests ensuring adherence to safety protocols and quality standards.
- Operated and maintained laboratory equipment, troubleshooting issues to minimize downtime.
- Assisted in inventory management, tracking supplies and ordering materials as needed.
- Prepared specimens for analysis, ensuring proper labeling and documentation for accuracy.
Behavioral Health Associate
CenterPointe Hospital
Columbia, MO
09.2024 - 08.2025
- Provided direct patient care across multiple psychiatric units
- Facilitated group therapy sessions, fostering communication and support among participants.
- Implemented individualized treatment plans to enhance patient engagement and recovery outcomes.
- Recorded vital signs, supported clinical staff, and ensured safety compliance
- Trained in conflict de-escalation techniques and hospital hygiene protocols
Dental Assistant
Columbia Dentistry for Children
Columbia, MO
08.2023 - 12.2024
- Assisted with patient examinations and procedures, ensuring comfort and safety.
- Educated patients on oral health practices and post-treatment care for improved outcomes.
- Prepared and sterilized dental tools and exam rooms
- Shadowed cleanings and pediatric dental procedures
- Greeted and assisted patients and maintained a clean, professional environment
Operations Team Leader
Lifetime Fitness
Ellisville, MO
05.2023 - 08.2024
- Ensured facility cleanliness and safety through regular inspections and maintenance.
- Delivered customer support while addressing operational needs promptly.
- Trained staff on protocols to enhance performance and efficiency.
- Delegated tasks effectively to optimize team productivity.
Education
Bachelor of Science (B.S.) - Biological Sciences
University of Missouri
Columbia, MO05.2026
Business Minor -
University of Missouri
Columbia, MO05.2026
Skills
Client Communication
Consultative Approach
Conflict Resolution
Relationship Building
Professionalism Under Pressure
Process Adherence
CRM and Sales Fundamentals
Adaptability
Time Management
Certification
- Generative AI Fundamentals Specialization
- Salesforce Sales Operations Professional Certificate
- Cloud Computing Primer: Software as a Service (SaaS)
Timeline
Laboratory Associate
Boone Hospital
01.2026 - Current
Behavioral Health Associate
CenterPointe Hospital
09.2024 - 08.2025
Dental Assistant
Columbia Dentistry for Children
08.2023 - 12.2024
Operations Team Leader
Lifetime Fitness
05.2023 - 08.2024
Bachelor of Science (B.S.) - Biological Sciences
University of Missouri
Business Minor -
University of Missouri