Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Gabriella Sanchez

Summary

Dynamic and dependable professional with a strong background in customer service. Proven ability to enhance member experiences through exceptional service and effective issue resolution. Skilled in fostering positive environments and maintaining hygiene standards, while also being CPR certified. Committed to promoting community engagement and satisfaction.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Membership Services Assistant

CSUN Student Recreation Center
01.2024 - Current
  • Enhanced gym member experience by providing exceptional customer service at the front desk.
  • Conducted facility tours for potential members showcasing amenities offered while highlighting benefits of joining the gym community.
  • Monitored check-ins to identify delinquent accounts and collect payments.
  • Provided accurate information regarding gym services, pricing options, class schedules, and personal training packages to prospective members.

Crew Member

Trader Joes
08.2022 - 04.2023
  • Assisted customers in locating items and answering their questions contributing to a positive shopping experience.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Assisted with product demonstrations and sampling to encourage customer engagement and increase sales potential.
  • Operated cash registers to accurately process and record customer payments.
  • Enhanced store cleanliness and organization by regularly stocking shelves, rotating products, and maintaining displays.
  • Assisted in the breakdown of pallets after product deliveries during opening and closing shifts

Child Care Giver

Care.com Inc
10.2017 - 03.2023
  • Supported families by performing light
    housekeeping duties, meal preparation, and laundry tasks.
  • Safeguarded children's well-being by monitoring their activities and
    providing appropriate supervision at all times.
  • Handled challenging behavioral issues using appropriate discipline strategies and
    proactive communication with parents.
  • Established lasting, professional connections with families and children by
    encouraging open communication and delivering positive feedback.
  • Supported character-building qualities such as responsibility, respect, empathy, and self-discipline through consistent modeling of behavior expectations.

Education

No Degree - Nutritional Science

Los Positas Community College
Livermore

Bachelor of Science - Nutritional Science

Cal State University Northridge
Northridge, CA
05-2026

Certificate - Clinical Medical Assisting

Contra Costa Career Medical College
Antioch, CA
12-2019

High School Diploma -

Amador Valley High School
Pleasanton, CA
06-2017

Skills

  • Team player attitude
  • Strong organization
  • Customer service expertise
  • Sales experience
  • Calm and Professional under pressure
  • Issues and Complaint Resolution
  • Hygiene and safety awareness
  • First aid and CPR certified
  • Dependable and responsible
  • Nutrition Knowledge
  • Ability to foster positive environment

Certification

  • Clinical Medical Assisting Certification- 2019
  • First Aid and CPR Certification -2024
  • Food Handlers Certification -2025

Timeline

Membership Services Assistant

CSUN Student Recreation Center
01.2024 - Current

Crew Member

Trader Joes
08.2022 - 04.2023

Child Care Giver

Care.com Inc
10.2017 - 03.2023

No Degree - Nutritional Science

Los Positas Community College

Bachelor of Science - Nutritional Science

Cal State University Northridge

Certificate - Clinical Medical Assisting

Contra Costa Career Medical College

High School Diploma -

Amador Valley High School
Gabriella Sanchez