Gabriella Sanchez
Jacksonville,FL
Summary
Dynamic Sales Development Representative at Dun & Bradstreet with a proven track record in coaching and mentorship. Proven ability to enhance training programs and boost team performance through effective problem-solving skills. Recognized for developing effective leadership skills, I thrive in fast-paced environments, driving client satisfaction and operational excellence.
Overview
8
8
years of professional experience
Work History
Sales Development Representative
Dun & Bradstreet
Jacksonville, FL
08.2024 - Current
- Identified qualified leads through inbound channels via brief needs assessment.
- Utilized Salesforce for accurate customer record creation and maintenance.
- Joined Peer Leadership team to mentor new hires and facilitate training sessions.
- Organized and maintained training collateral, creating new materials as needed.
- Managed monthly training calendar for three Small Business teams, including Sales Development Representatives, Outbound Account Executives, and Small Business Summer Interns.
- Facilitated weekly touchpoints in SDR organization by scheduling one-on-one sessions with representatives.
- Trained new and existing Peer Leadership team members to develop effective leadership skills.
Personal Shopper
Self-employeed
Jacksonville, FL
12.2019 - 07.2024
- Established a network of clients, catering to requests for exclusive merchandise.
- Managed inventory catalog for client purchases and product requests.
- Processed invoices and payments for received orders.
- Maintained organized records of purchases and ensured timely shipment of products.
Manager
Relish
Gainesville, FL
10.2017 - 07.2020
- Managed operations of a popular midtown restaurant, overseeing scheduling, payroll, and inventory.
- Led team to enhance customer service standards and improve client satisfaction.
- Developed training programs to mentor staff on best practices and operational procedures.
- Monitored staff performance and addressed issues.
Education
Bachelor of Arts - History
University of Florida, College of Liberal Arts And Sciences
Gainesville, FL08.2021
Skills
- Coaching and Mentorship
- Calendar Creation
- Performance Monitoring
- Training Program Development
- Salesforce CRM
- Time Management
- Problem Solving
Timeline
Sales Development Representative
Dun & Bradstreet
08.2024 - Current
Personal Shopper
Self-employeed
12.2019 - 07.2024
Manager
Relish
10.2017 - 07.2020
Bachelor of Arts - History
University of Florida, College of Liberal Arts And Sciences
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