Gabriella Ubias
Enterprise,AL
Summary
Proven team collaborator and customer service expert from Buffalo Wild Wings, adept at handling cash transactions with high accuracy and managing customer relationships to boost repeat business. Excels in time management and customer assistance, showcasing unwavering work ethic and integrity. Achieved significant customer satisfaction through patience, empathy, and operational excellence.
Overview
2
2
years of professional experience
Work History
Cashier/Greeter
Buffalo Wild Wings
01.2024 - Current
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
Sales Associate
Hibbett Sports Store
03.2023 - 10.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Helped customers locate products and checked store system for merchandise at other sites.
Sales Associate
Big Lots
08.2022 - 02.2023
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Managed returns, exchanges and refunds in accordance with store policy.
- Built relationships with customers to encourage repeat business.
Education
No Degree - General Studies
Enterprise State Community College
Enterprise, ALHigh School Diploma -
Enterprise High School
Enterprise, AL05-2024
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Reliability and punctuality
Timeline
Cashier/Greeter
Buffalo Wild Wings
01.2024 - Current
Sales Associate
Hibbett Sports Store
03.2023 - 10.2023
Sales Associate
Big Lots
08.2022 - 02.2023
No Degree - General Studies
Enterprise State Community College
High School Diploma -
Enterprise High School
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