Gabriella Valadao
Farmers Branch,TX
Summary
I am a customer-focused professional with experience in fast-paced, client-facing environments. Proven ability to collaborate with teams and resolve challenges quickly. Passionate about creating positive experiences and maintaining long lasting relationships with guests.
Overview
8
8
years of professional experience
Work History
Sales Associate
Grapevine Ford
12.2021 - Current
- Handled multiple client interactions simultaneously while maintaining accuracy and attention to detail.
- Maintained composure and empathy during high-stress situations, upholding a safe and welcoming environment.
- Trained new employees on customer service and product knowledge to support team success and customer satisfaction.
- Collaborated with team members to expedite processes and ensure workflow efficiency.
Receptionist
Grapevine Ford
01.2021 - Current
- Resolved all customer complaints and concerns in a timely and professional manner, resulting in a positive customer experience.
- Collaborated with different departments to ensure seamless service and a positive experience for each customer.
- Maintained a safe work environment by communicating potential concerns and assisting with quick resolutions.
Wellness Membership Advisor
Elements Massage
09.2019 - 10.2020
- Worked with colleagues to assist guests in selecting services that met their needs to enhance retention and satisfaction.
- Built strong relationships with customers to create a friendly and welcoming environment.
- Followed protocols for client check-ins, prioritizing the well-being of guests and colleagues.
Team Member
Whataburger
12.2017 - 06.2019
- Operated kitchen equipment safely and efficiently, adhering to health and safety standards.
- Collaborated with team members to maintain cleanliness and provide a welcoming environment for customers.
- Maintained professionalism during high-stress situations while ensuring exceptional customer service.
Education
High School Diploma -
Lewisville High School
Lewisville, TX12.2018
Skills
- Flexibility
- Communication skills
- Detail-oriented
- Time management
- Problem-solving
- Teamwork
- Workflow efficiency
- Relationship building
- Safety-oriented
LANGUAGES
English and Spanish fluently
Timeline
Sales Associate
Grapevine Ford
12.2021 - Current
Receptionist
Grapevine Ford
01.2021 - Current
Wellness Membership Advisor
Elements Massage
09.2019 - 10.2020
Team Member
Whataburger
12.2017 - 06.2019
High School Diploma -
Lewisville High School